About Coursera
Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 205 million registered learners as of March 31, 2026. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees.
Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp.
Why Join Us
At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.
We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.
Job Overview:
We are looking for a Chief of Staff to join our team and serve as a strategic integrator for the Chief Technology Officer, operating across a major function or business domain to connect strategy and execution. This role ensures that the Tech organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams.
At Coursera, we’re evolving how we operate to enable sustained growth and agility. The Chief of Staff plays a central role in that evolution, designing and improving the frameworks that underpin performance, including planning, governance, decision-making, and resource allocation. Operating at the intersection of strategy and operations, this role enables the executive and leadership team to deliver Coursera’s goals with greater clarity, speed, and discipline.
Objectives of this role:
- Translate company strategy into functional operating systems that connect priorities, plans, and execution across teams
- Drive cross-functional alignment within and adjacent to the Tech organization, ensuring shared accountability for results
- Design and evolve frameworks that bring structure, discipline, and visibility to planning, goal-setting, and performance tracking
- Enable high-quality decision-making through data, narratives, and governance models that clarify tradeoffs and resource allocation
- Ensure organizational readiness and adaptability, balancing scale with speed as Coursera continues to evolve
- Strengthen the leadership system within the Tech org, increasing focus, follow-through, and clarity across teams
Responsibilities:
- Manage and continuously improve the CTO Org operating rhythm, including timely review and action of key performance indicators (KPIs)
- Partner with executive-enabling function - People, Finance, Administration - to drive CTO’s strategic change and improvement initiatives org-wide
- Drive the strategic and operational planning system for the CTO organization, defining and continuously improving processes that enable the CTO to effectively and efficiently manage their large team with ongoing visibility into results and impact
- Oversee a portfolio of strategic projects, structuring and driving to completion complex, ambiguous initiatives, steering large, cross-functional projects, and building consensus with senior leadership across the organization
- Lead employee engagement strategy, in collaboration with People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment. Plan and execute internal communications within the team, ensuring that all team members are informed, aligned, and motivated
- Create cross-functional connections between the principal’s org and adjacent functions to accelerate decision-making and remove friction
- Facilitate strategic meetings, ensuring alignment and clarity on objectives, and drive follow-through on action items. Represent the COO in certain cross-functional meetings and projects, advocating for their priorities and ensuring alignment with overall company strategy
- Build and develop relationships with the CTO’s direct reports and other individuals in critical roles - providing an unbiased ear - to understand the need and opportunities in existing ways of working and helping define new strategies to address
Required Qualifications:
- 12-15 years in a business or executive management role
- In-depth experience driving results in an Engineering organization
- Extremely versatile, dedicated to efficient productivity
- Experience defining, planning, and driving top-level strategic initiatives
- Excellent communicator in written and verbal form
- Demonstrated experience organizing and directing multiple teams and departments
- Proven track record of data-driven approach to complex decision-making
Preferred Qualifications:
- Master’s degree in Business Administration or similar field
- Experience with data analysis
- Experience with budget management
- Consulting experience with a focus on operations management
- Proven success in a project management role
- Nimble business mind with a focus on developing creative solutions
- Strong project reporting skills, with a focus on interdepartmental communication
US Zone 1: $188,480 - $235,600
US Zone 2: $180,120 - $225,150
US Zone 3: $167,200 - $209,000
US Zone 4: $155,420 - $194,275
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
- US-Z1: Bay Area
- US-Z2: NYC and Seattle Metro
- US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
- US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [email protected]. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.
To protect against recruitment fraud, please note that Coursera recruiters will only communicate with candidates using official coursera.org email addresses. We do not conduct interviews or negotiate offers via personal or non-coursera.org accounts.
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Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
