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FOODMatch

Chief of Staff to Sales

Posted 18 Days Ago
In-Office
New York, NY
Senior level
In-Office
New York, NY
Senior level
The Chief of Staff to Sales will enhance alignment between sales and internal teams, manage sales processes, and support leadership in decision-making, ensuring efficient execution of sales initiatives.
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Company Description

Come join a growing team! FOODMatch is searching for a Chief of Staff to Sales to join our Sales team.

FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared.

Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life.

Job Description

The Chief of Staff to Sales will act as the central communication and alignment hub between sales leadership and the broader FOODMatch organization. This role ensures that priorities, challenges, and initiatives from the sales team are clearly translated into actionable items, while also driving the reciprocal flow of information, strategy, and execution across sales, marketing, and operations.

This position goes beyond traditional sales support. As an empowered partner, the Chief of Staff, Sales fosters alignment, drives accountability, and enables organizational growth. Serving as the voice of sales within the company, this leader streamlines communication, anticipates and resolves challenges, and strengthens the connection between customer-facing teams and the rest of the business.

Key Responsibilities

1. Connectivity & Alignment

  • Serve as the chief connector between sales and internal teams (purchasing, finance, sourcing, quality control, marketing, etc.).
  • Ensure clear, consistent, and timely flow of information and priorities across functions.
  • Act as the representative of sales leadership when they are in the field, ensuring visibility and responsiveness.

2. Strategic Operations & Enablement

  • Manage and optimize sales processes, systems, and tools (CRM, reporting, pipeline tracking).
  • Provide structure and accountability by monitoring follow-ups, deadlines, and deliverables.
  • Support bids and new business evaluations by coordinating cross-functional input and analysis.

3. Decision-Making & Customer Responsiveness

  • Empowered to make operational decisions (e.g., order adjustments, urgent customer requests) when salespeople are unavailable.
  • Represent sales perspectives credibly in internal discussions and, when needed, directly with customers.

4. Leadership & Oversight

  • Lead and develop the sales support team, driving higher performance and efficiency.
  • Identify process gaps and implement improvements that strengthen sales enablement.
  • Provide leverage to senior sales leadership by managing operational demands, enabling them to focus externally on customer growth.

5. Sales Culture & Enablement

  • Champion a culture of sales enablement, aligning back-office processes to support sales success.
  • Balance strategic insights (budgets, channel dynamics, forecasting) with hands-on execution (project tracking, bids, customer deliverables).
  • Build trust and credibility across the organization by ensuring clarity, responsiveness, and follow-through.

What Success Looks Like

  • Streamlined execution of sales initiatives, reducing delays and confusion.
  • Stronger alignment between sales and cross-functional teams, leading to greater organizational efficiency.
  • Increased external focus for sales leadership, driving stronger customer relationships and growth.
  • Improved CRM adoption, reporting accuracy, and actionable insights.
  • Higher customer satisfaction driven by consistent, empowered responses.

Qualifications

  • Proven experience in sales operations, enablement, or related leadership roles.
  • Strong understanding of CRM systems, reporting tools, and sales processes.
  • Exceptional communication and interpersonal skills; able to build trust across teams and with customers.
  • Demonstrated ability to make decisions independently and represent sales perspectives effectively.
  • Leadership experience managing teams, with a track record of driving efficiency and accountability.
  • Highly organized, detail-oriented, and able to balance strategic thinking with tactical execution.

Additional Information

Travel Requirements

  • This role requires moderate to significant travel

FOODMatch offers a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Travel reimbursement
  • Vision insurance

Top Skills

Crm Systems
Reporting Tools
HQ

FOODMatch New York, New York, USA Office

575 8th Ave, Floor 23, New York, NY, United States, 10018

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