Chief of Staff

Enterprise cybersecurity is broken. Current annual cybersecurity spending is roughly $150B, with most enterprises spending heavily to deploy, manage, and configure 100s of different tools for marginal security benefit. At Zip, our goal is to build software that makes enterprise cybersecurity reasonable – to reduce bloat by bundling and configuring opinionated security tooling, synchronizing everything from device management to application security under one central pane of glass.

Multiple companies with security offerings from Google to Jamf are now releasing APIs that allow automated management, and with new government efforts to publish data on the global security risk landscape, there’s a unique opportunity to be the first in the market to properly integrate and build a full-stack, opinionated, enterprise security company. At Zip, you’ll be at the cutting edge of security, working with some of the world’s most important companies to effortlessly secure their people, software, and data.

• We want our employees learn, grow, and have career satisfaction

  • We want to create a successful company – but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only “working in a fast-paced, challenging, environment” but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.

• We are a high autonomy, high trust organization that prioritizes thoughtful communication

  • No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesn’t mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams. 

• We value transparency, equity, and empathy.

  • Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback – feedback that directly relates activities to outcomes, and allows us all to move forward together, better.

• We want to move fast, be flexible, but not break things:

  • We’re a start-up: we need to move fast, and be able to pivot at a moment’s notice. But we don’t want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software. 

• We value balance

  • Whether it’s work/life balance or moving fast/building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure we’re always getting better. 

• We assume best intentions 

  • We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.

We’re looking for a Chief of Staff to help scale Zip through its next phase of growth. This is a high-impact, jack-of-all-trades role for someone who can find structure within ambiguity, loves solving operational challenges, and wants to help shape the foundation of an rapidly growing company.

You’ll be the connective tissue across teams, helping drive execution and building scalable processes. This role is ideal for someone who is both strategic and scrappy, who is equally comfortable in the weeds and at 30,000 feet. We’re looking for someone who has worked in a technical organization before and can work with engineers.

Your day-to-day might involve projects like:

• Leading retros and improving how we do our quarterly and product planning

• Working our C-suite with company plans and budgeting

• Helping us standardize hiring and onboarding across the company

• Liaising with third parties like accountants, auditors, and the board

Overall, we’re looking for individuals with high-ownership, autonomy, and willingness to learn.

Preferred requirements are flexible, but are loosely:

• 4+ years in a technical operations, product, or project management role.

• Experience working in a technical organization.

• Ability to think at the systems level, identifying broken processes and reasoning about time tradeoffs.

• Exceptional organizational and time management skills.

• Strong written and verbal communication abilities.

• Ability to hold context across multiple workstreams.

• Ability to work independently and take initiative in a fast-paced environment.

• Technical literacy and ability to converse about technical concepts.

• Flexibility and adaptability to changing priorities and demands.