Chief of Staff

Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.

The Chief of Staff is Blank Street’s swiss army knife. We are looking for someone equal parts Left Brain: you can build clear & actionable decks, analyze data sets, plan and run our annual/quarterly meetings, and Right Brain: you can put together well curated Pinterest Boards for our store design team, pull & synthesize the latest F&B social trends, and jump behind bar when needed. This position will offer you a unique opportunity to make an impact across our brand and play a critical role in our senior leadership team. 

1. CEO Double
   • Assist in putting together all key communication documents & memos from All-Hands Meeting slides, to Quarterly/Annual Planning slides and memos, and Board Meeting slides.
   • Simplify & streamline decision-making across teams.
   • Actively anticipate problems/opportunities across the org and put together memos/policies for proposed solutions.
   • Join every meeting, take meetings on my behalf, and ensure clear follow-ups.
2. Parachute Consultant
   • Develop and implement systems to improve workflows & time management for the leadership team and CEO.
   • Implement the right systems to stay organized & manage the amount of context switching & multi-tasking you are doing.
   • Manage & train our team on using our organizational tools such as Notion & Google Drive ensuring all teams are aligned, wikis are up to date.
   • Consider the needs of the whole org, parachute support across our different teams to support on research, planning, creative brainstorming when needed.
3. Integrator
   • Project manage our key planning & strategy meetings (leadership meetings, quarterly/annual planning, board meetings).
   • Facilitate clear and effective communication across the leadership team ensuring no one is working in silos & priorities are aligned.
   • Keep the leadership team focused on their priorities and track deliverables.
4. Culture Carrier & Confidant
   • Build deep trust & relationships with team members across the whole org, acting as trusted advisor to our team.
   • Champion our culture, have fun.

• Previously at a high-growth company. F&B, consumer products, retail experience is a plus.
• 4+ years of operational experience in consulting/finance/startups with proficiency in Excel and PPT.
• MBA preferred but not required.
• Other Notes
  • Even if you have not worked in F&B, you are incredibly passionate about the industry. You have a strong appreciation for aesthetics, good coffee, food, and hospitality.
  • You have a strong bias for action.
  • Super versatile, you don’t mind context switching from debating color palettes to organizing data sets or building decks.

• $125,000 - $175,000 annual base salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Equity package
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag