Citrix Systems Engineer

As a Citrix systems engineer, you’ll design, support, and evolve Best Buy’s Windows and virtual server infrastructure. Partnering with the Windows Tech Lead, you’ll apply automation, infrastructure as code, and DevOps best practices to enhance system reliability and scalability. Your work will directly strengthen the performance of core IT services, empowering teams and enriching customer experiences across Best Buy Canada.

We practice a remote-first working model, leveraging in-person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative, and social purposes.

Apply now and join our collaborative technology team as a Citrix systems engineer!

What you’ll do as a Citrix systems engineer:

• Provide Citrix and virtualization expertise throughout project lifecycles, including solution documentation and implementation.

• Serve as SME across Citrix, Windows, and Cloud technologies—collaborating with internal and external teams to build secure, scalable environments.

• Contribute to strategic infrastructure planning and process improvements.

• Deliver L3 support with emphasis on automation, IaC, deployment, orchestration, and monitoring.

• Maintain infrastructure documentation to support knowledge sharing and continuity.

• Participate in sprint planning and resolve technical blockers using deep domain expertise.

• Manage golden image creation, patching, and optimization for virtual desktops.

• Advise technical and non-technical teams on best practices in EUC and automation.

• Lead root cause analysis and implement long-term fixes for infrastructure issues.

• Strengthen infrastructure security through patching and vulnerability remediation.

What we’re looking for:

• 5+ years of enterprise Citrix administration experience

• Citrix certified or equivalent hands-on expertise

• Proven background in large-scale virtualization (clustering, HA, DR, load balancing)

• Deep knowledge of XenApp, XenDesktop, and Citrix ADC (NetScaler)

• Experience with multiple hypervisors (Xen, KVM, Nutanix AHV, etc.)

• Skilled in persistent/non-persistent virtual desktop design and management

• Familiar with hybrid cloud and multi-datacenter setups

• Strong scripting (PowerShell, Python) and automation focus

• Solid grasp of networking (DNS, AD, load balancing, caching)

• Knowledge of app virtualization (MSIX, App-V, App Attach)

• Clear communicator, proactive, and adaptable to change

Why you’ll love it here:

• Employee discounts on awesome tech from day one

• Flexible health benefits and wellness program

• TFSA and RRSP programs

• 100% matched company pension plan

• Training programs to build new and transferable skills 

About Best Buy              

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process.  We encourage you to apply even if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

#BBYC

Annualized base pay range

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.