Claims Analyst
About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Finance Administration at Valon
The Finance Administration Team completes all default-related processes associated with invoice management, corporate advances, claim submission, default reporting and credit reporting, in addition to other various back-office functions. The team is crucial to Valon and the broader mortgage ecosystem, as it helps minimize losses for Valon, MSRs, and Investors. Homeowner transparency and financial literacy is always a focal point to our people, process, and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.
About the Role
The Finance Administration Claims Analyst completes all tasks associated with reimbursement claims filed with Freddie and Fannie, in addition to recording and payment of vendor invoices and various other applicable tasks. The claim reimbursement process includes compiling the documentation and information needed to prepare the claim, preparing the claim, and working within specific internal and government applications to identify allowable expenses and timelines when filing the claim; inclusive of claim preparation of incentive claim proceeds for completed loss mitigation workouts. This role is responsible for analyzing funds advanced on a mortgage and determining what can be reimbursed by Freddie or Fannie. This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and understanding of corporate advances. Qualified candidates will need to be efficient with general loan servicing functions as well as have broad knowledge in all areas of default. As part of the role, you will learn and understand Valon’s servicing system as it relates to the position to provide meaningful feedback to our product and engineering team.
Responsibilities
- You'll review loan history across multiple accounts to determine if there are funds to be reimbursed
- You will be responsible for displaying all knowledge of Investors and Mortgage Insurance Companies (Freddie Mac, FNMA, etc.).
- Compile all advances, invoices, and supporting documentation into a claim for submission
- File the claim within the correct internal/government system to request reimbursement
- Reconcile claim funds and expenses written off to ensure all claimable amounts have been filed
- Record and pay third-party vendor invoices, where applicable
- Work to provide user feedback on current systems to the product and engineering team.
Ideal Background
- Bachelor's degree in Business, Finance, or a related field.
- Minimum of 2 years of experience in mortgage default servicing, specifically in claims processing.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong proficiency in Excel
- Knowledge of mortgage industry regulations and guidelines, including Freddie Mac, FNMA & MI.
- In-depth understanding of claims and expense reimbursement logic.
- Excellent time management skills for project management
Minimum Qualifications
- Excellent organization skills
- Excellent interpersonal skills including both written and verbal communication
- Strong knowledge of Mortgage applications and systems, and therefore the capacity to work independently
- High analytical skills
Benefits
- Compensation: Salary of $51k - $69k with a meaningful stake in the company via equity, and 401k plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Generous time off: flexible paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$51,000—$69,000 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
