Provides daily administrative support to the Claims Department, including phone coverage, correspondence, mail handling, scanning, invoice processing, and claim setup. Processes FNOL workflows, ISO entries, legal documents, HIPAA authorization requests, medical records, policy redactions, and independent medical exam arrangements. Uses ImageRight, WINS, Microsoft applications, MCS, and OneDrive while supporting special projects and switchboard coverage.
Position Summary:
Responsible for daily administrative tasks to support the Claims Department. Functions include answering phones, scanning to (IMAGERIGHT) system, faxing, opening and sorting mail, and various miscellaneous support tasks.
Essential Duties and Responsibilities:- Answer phones, route calls and take messages.
- Prepare and mail correspondence. (Overnight, regular, and certified)
- Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel).
- Process and review invoices
- Open, prep, sort, and scan mail into IMAGERIGHT.
- FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners.
- Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file.
- Process Summons & Complaints
- Redact policies in ImageRight
- Share GNY’s files with third parties via OneDrive
- Set Up Independent Medical Exams
- Back up main switchboard as needed.
- Participates in special projects and performs additional duties as required.
- High School diploma or equivalent required.
- 1-2 years administrative experience preferred.
- Knowledge of Microsoft Office 365 required.
- Experience with ImageRight and WINS a plus.
- Strong written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Able to work as part of a team.
- Capable of prioritizing various tasks and complete assignments with a sense of urgency.
- Ability to think creatively and develop strategies to solve claim issues.
The salary range for this role is $32,300 - $65,700. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.
Greater New York Insurance Companies New York, New York, USA Office
200 Madison Avenue, New York, NY, United States, 10016
Greater New York Insurance Companies Edison, New Jersey, USA Office
333 Thornall Street, Edison, United States, 08837
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Build and operate AWS GovCloud data infrastructure across development, preproduction, and production environments. Establish PostgreSQL platforms, infrastructure-as-code with Chef, BI infrastructure, identity integrations, monitoring, observability, CI/CD, and disaster recovery. Support data pipelines, troubleshoot incidents, optimize databases, and ensure FedRAMP and FISMA compliance. Collaborate with security, compliance, DevOps, and data engineering teams while delivering greenfield infrastructure from architecture through production.
Top Skills:
AWSAws GovcloudBashChefCi/CdCloudwatchDatadogEltETLGitGitlabGoogle SamlJenkinsNagiosPostgresPythonRubySsoTableau ServerVpc
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Design, implement, optimize, and maintain scalable hybrid multi-cloud Kubernetes platforms operating at massive scale. Integrate open-source technologies, improve platform reliability, provide technical direction, mentor engineers, and participate in on-call support. The role requires expertise managing large Kubernetes clusters, observability tools, Linux environments, public clouds, custom data centers, and AI-enabled workflow improvements.
Top Skills:
AlertmanagerAWSGCPGoGrafanaHybrid Multi-CloudKubernetesKubernetes OperatorsLinuxOciPrometheusThanos
Big Data • Information Technology • Software • Analytics • Energy
Manage medium- to large-scale IT projects from initiation through completion, including software implementations, system integrations, data solutions, requirements, schedules, budgets, risks, resources, and delivery. Lead cross-functional teams, coordinate business and technical stakeholders, support statements of work and client presentations, manage project financials, and identify opportunities for business development. The role requires strong consulting, client delivery, communication, planning, negotiation, and stakeholder management skills, with potential travel based on project needs.
Top Skills:
Data ArchitectureData VisualizationEnterprise Software ImplementationsExcelMicrosoft Office SuiteMicrosoft PowerpointMicrosoft ProjectMicrosoft WordSystem Integrations
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
