Claims Manager

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

The Aviation Claims Manager is responsible for managing and resolving aviation-related insurance liability claims and litigation. The role involves claims handling in compliance with industry regulations and maintaining high standards of customer service. The ideal candidate will have extensive experience in liability claims and litigation. Prior aviation claims experience and an understanding of the aviation industry is preferred.

Key Responsibilities:

Claims Management:

*Investigate, evaluate, and resolve aviation liability insurance claims.

*Ensure claims are handled in a timely and efficient manner, adhering to company policies and industry regulations.

Client Relations:

*Maintain strong relationships with clients, brokers, and other stakeholders.

*Address client concerns and provide updates on claim status.

*Ensure high levels of customer satisfaction and service quality.

Regulatory Compliance:

*Stay current with industry regulations and ensure compliance with all relevant laws and guidelines.

*Implement and maintain best practices for claims handling and documentation.

Financial Oversight:

*Monitor and manage the financial aspects of claims, including reserves and settlements.

*Prepare and present reports on claims activity and financial impact to senior management.

Continuous Improvement:

*Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.

*Stay informed about industry trends and advancements in litigation and claims management.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.