Claims Specialist- Cyber and Privacy Liability

Job Summary

We are seeking talented and enthusiastic individuals to proactively investigate and directly handle lawyers’ and accountant’s professional liability claims.

What you will do:

• Directly handle, manage and/or oversee primary and excess first-party cyber and third-party privacy and network security liability claims. This position may also handle technology E&O and media liability claims. 

• Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.
• Work collaboratively with internal and external business partners, including underwriters, actuaries, brokers, insureds, counsel, and senior management.
• Use your negotiation skills at mediations and settlement conferences.
• Identify and communicate industry trends.
• Adhere to all statutory regulations and Unfair Claims Practices Acts.

What you need to have:

• 3-5 years of combined claims handling (preferably cyber or professional liability) and/or legal experience desired including 1+ years of recent experience handling cyber claims. 

• Juris Doctor degree preferred.
• Prior claims leadership/management experience a plus.
• Adjuster’s licenses strongly preferred and will be required upon employment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytic, investigative, listening, and negotiation skills.
• A desire to be part of a team.
• Keen attention to detail.
• Ability and willingness to travel as needed.

Who are we?

Westfield Specialty Claims is a group of claims professionals with diverse backgrounds and experiences. We work a hybrid schedule in offices in Berkeley Heights, New Jersey; Alpharetta, Georgia; and Chicago, Illinois. We have teammates who work remotely in Florida and Oregon. Outside of work, we are parents and children; empty nesters, and those that help with homework; we are volunteers, weekend warriors, and travelers. One of us recently completed a half Iron Man! We are looking for high-energy teammates to join us. We believe that People Make the Difference!

Respected Leadership

Jack Kuhn, President of Westfield Specialty is a highly respected industry veteran who has successfully built and scaled insurance businesses multiple times in his career. He has been responsible for U.S. and Global Insurance portfolios of more than $6B in premium across the various executive leadership roles he’s held within the insurance industry.

A Unique Opportunity

“We are excited about the opportunity to establish a broad and diverse portfolio of specialty business through deep relationships and expertise. We’re building something that will stand the test of time.” – Jack Kuhn

Why Join Westfield Specialty?

Because it is a unique opportunity to be a part of building a claims organization in a start-up environment without start-up risks. No legacy baggage. Work to live – we work hard, and we play hard. We are building a new claim organization and a new claim system, and we are looking for smart, team-oriented individuals to help us create a new platform. This is a great opportunity to leave your imprint on a program that will be built to last!

Excitement of a Start-Up with Stability

With a surplus of over $3 billion and an over 170-year history, Westfield combined their unprecedented financial strength, a stellar reputation, and ideal market conditions to the start-up opportunity that is Westfield Specialty.

Unique risks demand unique solutions and the talented team at Westfield Specialty relishes a challenge. We develop creative solutions to protect businesses and recover losses as well as drive growth for everyone in the value chain. Coverage for specialized risks requires creativity, and our team of experts has the knowledge and know-how that only comes from deep expertise. It’s that robust combination of stability and boldness that makes Westfield stand above the rest. That’s Westfield Specialty - where people make the difference!

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Westfield Specialty is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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