Handle complex Transaction Liability claims from initial notification to resolution, collaborate with legal and financial experts, and ensure compliance with insurance regulations.
At CFC, we’re offering an exciting opportunity to join our growing US Claims team as a Claims Specialist, focused on Transaction Liability claims across North America. This role is ideal for someone with a background in D&O claims who’s keen to build deeper expertise in transactional liability.
You’ll work closely with the US Transaction Liability (TL) Claims Manager and collaborate with colleagues across London, Toronto, and Australia.
In this role, you’ll handle complex Transaction Liability claims from first notification through to resolution. You’ll apply strong technical judgement and commercial awareness to deliver fair, timely outcomes—supporting CFC’s reputation with insureds, brokers, and counterparties in the M&A market.
About the role
- Handling a portfolio of Transaction Liability claims (including complex, high-value matters) from first notification through to settlement
- Analyse policy coverage, transaction documentation, and claim submissions to assess liability and quantum
- Instruct and collaborate with external advisers (including legal counsel, accountants, and other experts) as required
- Engage directly with insureds, brokers, and their advisers, maintaining clear, professional, and commercially balanced communication
- Identify coverage issues, disputes, and potential fraud indicators, escalating appropriately
- Ensure claims handling complies with internal controls, delegated authority levels, and applicable regulatory requirements
- Contribute to internal reporting, reserving discussions, and claims insights to support underwriting and portfolio management
- Support continuous improvement by sharing lessons learned and market trends with underwriting and claims colleagues
About you
Essential experience
- Experience handling insurance claims (Transaction Liability, W&I, or related specialty lines) is desirable, but not essential
- Interest in learning about M&A transactions and deal documentation, or experience working closely with these materials in a claims, legal, or advisory context
- Experience handling complex, multi-party claims and managing external advisers
Regulatory & compliance knowledge
- Working knowledge of US insurance claims handling requirements, including fair claims practices
- Experience operating within defined claims authorities, governance frameworks, and audit expectations
Technical knowledge
- Strong policy interpretation and coverage analysis skills
- Ability to assess financial loss and causation, including reviewing transaction documentation and financial information
- Confidence using claims management systems, producing clear written analyses, and making recommendations
Base salary: $150,000–$200,000 (dependent on experience).
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
CFC New York, New York, USA Office
New York, United States
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