Job Description
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
The Business Support professional will partner with stakeholders across regions and functions to ensure alignment with firm standards, support regulatory compliance, and drive operational excellence. The role requires strong analytical skills, adaptability, and the ability to work both independently and collaboratively.
Job Responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
The Business Support professional will partner with stakeholders across regions and functions to ensure alignment with firm standards, support regulatory compliance, and drive operational excellence. The role requires strong analytical skills, adaptability, and the ability to work both independently and collaboratively.
Job Responsibilities
- Develop and maintain expertise in WKO policies, procedures, and systems.
- Contribute to risk and control inventory, ensuring effective controls are in place.
- Provide management with key metrics and reports on quality framework progress and findings.
- Participate in projects aimed at enhancing the KYC framework.
- Build strong internal partnerships, proactively addressing challenges and roadblocks.
- Stay informed on process, procedural, and regulatory changes, assessing impacts on ongoing work.
- Manage workload and priorities, escalating key risks/issues as needed.
- Identify and implement process improvements, supporting business and technology initiatives.
Required qualifications, capabilities, and skills
- Students of Business Administration, Economy, Engineering, or Information Technology.
- Fluent in English.
- Strong proficiency in MS Office, especially Excel.
- Knowledge of VBA, SharePoint, Alteryx, Tableau, and programming languages is a plus.
Preferred qualifications, capabilities, and skills
- Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
- Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
JPMorganChase New York, New York, USA Office
270 Park Avenue, New York, NY, United States, 10017-2014
JPMorganChase New York, New York, USA Office
4 Metrotech Center, New York, NY, United States, 11201
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