Client Service Delivery - Physical Deliveries Associate II

Job Description
As a valued member of the Americas Deliveries Team, you will play a crucial role in processing options expirations and managing deliverable futures positions across various futures exchanges. This position offers a unique opportunity to enhance your expertise in futures and options functions while contributing to a dynamic team environment. Join us to advance your career and be part of a team that values innovation and excellence.
As an Physical Deliveries Associate II within the North Americas Deliveries team, you will be at the forefront of managing options expirations and deliverable futures positions. Your role will involve processing contrary instructions, reconciling expiration results, and ensuring accurate client notifications. You will also handle deliverable futures position reporting, manage client requests, and process electronic warrant movements. This position offers a chance to work in a fast-paced environment where your problem-solving skills and attention to detail will be highly valued.
Job responsibilities:

• Process options expirations on various exchanges, ensuring accuracy and compliance.
• Action contrary instructions on expiring options as requested by clients.
• Reconcile option expirations against exchange results and send timely client notifications.
• Report deliverable futures positions to exchanges, ensuring alignment with our books.
• Assist with delivery-related tasks, including submitting delivery intentions.
• Process client requests regarding Commodity Electronic Warrants, such as load outs, cancellations, or sales.

Required qualifications, capabilities, and skills:

• Proven experience with futures and options functions, including options expirations, deliveries, and position reporting.
• Familiarity with exchange interface functions and processes.
• Proficiency in GMI, with knowledge of contract codes and processing programs.
• Basic understanding of Excel and Word for effective data management and reporting.
• Strong problem-solving skills, especially in high-pressure situations.
• Excellent communication skills to interact effectively with clients and team members.
• Experience in a client-facing role within the financial services industry.
• Ability to work collaboratively in a team-oriented environment.

Preferred qualifications, capabilities, and skills:

• Advanced proficiency in Excel for data analysis and reporting.

Work Schedule:
This role is full time in office, Monday-Friday between the hours of 11:30am to 8:30pm, and is located in Chicago, IL only. It does not offer relocation assistance or immigration sponsorship.
Work schedules will vary. Candidates must be willing to work schedules during our operating hours. Specific information will be provided by the Recruiter.
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.