Provide contract and document review, claim analysis, and client/customer correspondence. Respond to complex inquiries, follow project protocols, update scripting and procedures, monitor case health, and collaborate with project managers and supervisors in a remote legal services environment.
This is a remote position.
Paradigm is seeking a Client Services Project Lawyer to support our client. This role will support document review, contract review, claim analysis, and customer/client inquiries in a fast-paced legal services environment. The ideal candidate will have strong written communication skills, critical thinking, issue spotting, and comfort working with technology and data.
Type: 12 month contract
Pay Rate: $32hr
Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days
Location: Fully Remote in Approved States: WA, OR, NV, AZ, CO, and UT
Job No: Para_1462
As a Client Services Project Lawyer, you will:
- Respond to complex inquiries from customers and clients by phone, email, and written correspondence
- Ensure assigned tasks are completed on time and in line with provided instructions and expected results
- Handle consumer-facing discussions with professionalism, empathy, and accuracy
- Follow standard protocols, procedures, and direction from Project Managers and Supervisors
- Work collaboratively with internal teams, project managers, supervisors, and clients
- Create, monitor, and update scripting and procedures for claims and correspondence teams
- Assist supervisors and project managers in resolving issues as they arise
- Monitor case health by identifying errors and helping create solutions for resolution
- Communicate with clients in a clear, professional, and client-focused manner
Requirements
- JD from an accredited U.S. law school or foreign law degree and LLM
- Critical thinking, problem-solving, and strong attention to detail
- Strong customer service skills and ability to handle consumer-facing inquiries with empathy
- Clear and professional verbal and written communication skills
- Ability to explain complex ideas to diverse audiences
- Adaptability and flexibility when priorities change or business needs shift
- Strong technical orientation and excellent computer skills
- Experience with Microsoft Office Suite, including Word, Excel, Access, and Outlook
- Must be able to work Pacific Time or Arizona Time hours
Benefits
Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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