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Moonshot AI

Client Strategist

Posted 4 Days Ago
Be an Early Applicant
Hybrid
New York City, NY
90K-120K Annually
Junior
Hybrid
New York City, NY
90K-120K Annually
Junior
The Client Strategist leads CRO strategy for DTC e-commerce clients, overseeing testing programs, client relations, and driving improvements in KPIs.
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Why Moonshot AI?

Imagine websites that rebuild themselves on autopilot to sell more, convert better, and grow faster.
At Moonshot AI, we’re making that happen — merging generative AI, large-scale data pipelines, and experimentation into a self-evolving web.

We’re a well-funded, very early-stage startup with a massive vision. Joining now means you’re not just an employee — you’re helping set the technical and cultural DNA of the company. If you’ve ever wanted the autonomy of a founder with the backing of top-tier investors, this is it.

The role

We're seeking a data-driven Client Strategist to lead optimization efforts for our direct-to-consumer e-commerce clients. You'll own the strategy and execution of high-impact testing programs that drive measurable improvements in core busines KPIs, while ensuring strong client relationships and satisfaction.

What You'll Do
  • Lead CRO strategy and execution for multiple DTC e-commerce accounts, from audits and roadmaps to A/B testing and reporting

  • Design and implement experimentation programs including A/B and multivariate testing, analyzing user behavior to identify optimization opportunities

  • Establish KPIs and create testing roadmaps for advertising (campaigns, landing pages) and websites (UX, checkout, conversion flows)

  • Serve as strategic partner to clients, providing expert guidance methodologies and communicating results clearly to stakeholders

  • Build and maintain a strong testing pipeline that continuously answers the needs of clients and their customers

What You'll Bring
  • 2+ years experience as a client-facing strategic partner, or customer success manager.

  • Strong analytical skills with ability to identify friction points, translate data into actionable insights, and make sound recommendations

  • Knowledge of e-commerce best practices, consumer psychology, and UX/UI principles that drive conversions

  • Results-oriented problem-solver who thrives in fast-paced environments and isn't afraid to learn from failed tests

  • An interest in - and ability to - hustle in a fast-paced environment. Someone who makes and meets commitments.

What Success Looks Like
  • Effectively manage multiple DTC e-commerce accounts

  • Meet department KPIs including client growth, North Star Metrics, and satisfaction scores

  • Build client trust that drives renewals and cross-sell opportunities

  • Deliver measurable improvements in client conversion rates and revenue

At Moonshot, culture isn’t fluff — it’s how we win
  • Curiosity & Growth → We challenge assumptions, ask big questions, and push for mastery.

  • Low Ego → No ivory towers — everyone gets their hands dirty.

  • Ownership → You own outcomes, not just outputs. Shipping is step one; impact is the goal.

  • Trust → Radical transparency and accountability, even when it’s hard.

  • Agility → We move fast, test faster, and aren’t afraid to pivot.

  • This Is Your Company → Ideas fuel breakthroughs. We’re all builders here.

  • Enjoy the Ride → Startups are a rollercoaster — we create good vibes and celebrate wins together.

What We Offer
  • Competitive salary

  • Meaningful equity — real ownership in Moonshot AI’s success.

  • Full health coverage (medical, dental, vision) for you + your family.

  • Unlimited PTO — we trust you to take the time you need.

  • Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all.

  • Work directly with the founding team — your impact is immediate, visible, and career-defining.

  • Backed by top investors in NYC, SF, and TLV.

Top Skills

A/B Testing
Data Analysis
E-Commerce Best Practices
Multivariate Testing
Ux/Ui Principles
HQ

Moonshot AI New York, New York, USA Office

New York, NY, United States

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