Provides technical and clinical training, demonstrations, and post-sale support for GE Healthcare CT scanners and workstations. Delivers customer education, optimizes equipment use, supports trade shows and conferences, contributes to sales tools, and reports customer feedback. The role requires clinical CT experience, strong presentation and communication skills, English and Romanian fluency, a driving license, and extensive travel to customer sites.
Job Description SummaryAs a Clinical Education Specialist - CT, you will be responsible for providing formal technical and clinical training to customers that have purchased a GE Healthcare CT products. Your scope of duties will be include on-going post-sale customer support, on-site clinical visits for education sessions as well as product demonstrations during pre-sale activities and congressesJob Description
Responsibilities
- Provide technical and clinical information to customer by demonstrating the full range of CT product features and benefits.
- Develop, coordinate and deliver product training to customers on software and applications of the GE HealthCare CT portfolio of scanners and post-processing workstation.
- Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE HealthCare equipment utilized by users.
- Support trade shows and professional conferences by performing GE HealthCare product demonstration and workstation promotion as well as customer training.
- Use product knowledge to assist commercial and marketing teams in developing sales tools.
- Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.
Required Qualifications & Skills
- Qualified radiographer or Master’s Degree in Radiography / Medical Physics / Biomedical Engineer or related with experience working clinically within CT
- Easy to establish relationship with people, open and flexible to work outside of the office
- Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated and proactive, with a keen ability to identify opportunities for improvement and take decisive action to enhance processes and outcomes
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Strong presentation skills (public speaking and lecture experience desired)
- Proficiency in effective communication using the local language
- Willingness to travel extensively within your specified geographic region and be present at customer sites for 70-80% of the working time (on average annually)
- Valid driving license
- Required languages: English & Romanian.
Preferred Qualifications
- Technical background on GE Healthcare technology physics, medical etc. Basic clinical/medical background is also requested.
- Advanced demonstrated clinical scanning skills in CT modality.
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Additional InformationRelocation Assistance Provided: No
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