Provide timely end-user IT support by addressing and resolving tickets for largely remote field users. Work part-time, initially on-site for onboarding with possible hybrid schedule thereafter. Use Microsoft 365 tools and follow established procedures, escalating non-routine issues as needed.
Job Summary & ResponsibilitiesExperienced Specialist within the IT User Support job family. Applies acquired job skills and company policies and procedures to complete assigned tasks. Complexity & Problem Solving: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Collaboration & Interaction: Normally follows established procedures on routine work, requires instructions only on new assignments.
Experienced Specialist (Hourly) Preferred Qualifications
Experienced Specialist (Hourly) Preferred Qualifications
Local to Johnstown CO - This position is Part time hybrid
- Address and resolve in a timely manner end-user IT tickets.
- Most user are remote from corporate office and work in the field, so timely responses are critical.
- We are Microsoft 365 shop.
- Part-time, it ideally a few hours 5 days per week, may be able to hybrid after a period of on-boarding.
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