Commercial Enablement Director

COMPANY: Canoe Intelligence
WEBSITE: https://canoeintelligence.com/
TITLE: Commercial Enablement Director
LOCATION: New York City (hybrid)
SALARY: $140,000 - $155,000 + Bonus & Equity
The Role:
As the founding senior hire for Commercial Enablement, you will design and lead the overarching strategy and execution for Learning and Development across Canoe's Go-To-Market (GTM) organization. This is a high-impact leadership role focused on institutionalizing alternative investment domain expertise and driving measurable revenue growth through sophisticated process enablement. You won't just be managing a Learning Management system; you will be building a world-class engine that empowers our Sales and Client Success teams to excel in their roles.
What You'll Do:

• Strategic Enablement Roadmap: Move beyond tactical module creation to design a long-term enablement strategy that aligns with Canoe's rapid scaling organization and revenue targets.
• Enablement Content Development & Execution: Own all programming and execution required to successfully build and launch enablement initiatives.
• LMS Management: Finalize launch of our Learning Management System (LMS), establishing a rigorous formal certification framework to verify that every team member is a subject matter expert.
• Advanced Sales & CS Playbooks: Create high-level playbooks for objection handling, market positioning, and competitive differentiators specifically tailored by client segment, region, and size.
• Cross-Functional Leadership: Partner with Product, Sales Engineering, Marketing, and other functional leaders to build robust enablement programming.
• Data-Driven Optimization: Establish KPIs to measure the direct impact of enablement programs on sales cycle compression, win rates, and client retention.
• Onboarding Ownership: revamp onboarding process within our Learning Management System and uplevel existing onboarding to reduce ramp time amongst Commercial hires.

What We're Looking For:

• Deep Industry Expertise: Extensive knowledge of the alternative investments industry is required. You must understand the pain points of investment firms in managing their alternative investments.
• Senior Leadership Experience: Proven track record of building enablement or instructional design programs from the ground up in a high-growth environment.
• Instructional Design Mastery: Expert-level skills in creating sophisticated, engaging training content for a highly technical audience.
• Executive Presence: Exceptional communication skills, with the ability to influence senior stakeholders and build strong cross-functional relationships.
• Ownership Mindset: A proactive problem solver who thrives in "0 to 1" situations and sets the highest standard for excellence.
• Tech Stack Proficiency: Experience with enterprise-grade LMS platforms (specifically Highspot) and CRM tools

What You'll Get:

• Medical, dental, vision benefits
• Unlimited PTO
• 401(k)
• Flexible work from home policy
• Home office stipend + wifi reimbursement
• Employee Assistance Program
• Gym reimbursement
• Education assistance
• Parental Leave
• Commuter benefits

What's The Process?

• Our candidate discovery process generally constitutes the following key milestones: A Phone Interview and three rounds of video interviews. We also complete background checks and references prior to employment.

Our Values:

• Client First -> Listen, and deliver client-centric solutions
• Be An Owner -> Take initiative, improve situations, drive positive outcomes
• Excellence -> Always set the highest standard for yourself and others
• Win Together -> 1 + 1 = 3

Who We Are:
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe's technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe's AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.