Commercial Lines, Senior Consultant/Sr. AE (NY hybrid or EST remote)

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

This opportunity is for our Alterity Group, a wholly-owned subsidiary of NFP, an Aon Company. Alterity is a leading consulting firm that offers advisory services designed to meet the unique needs of private equity firms, employer groups, HR outsourcing organizations (PEO and ASO), and brokers. We help clients navigate the constantly evolving landscape of employee benefits and insurance. 

Job Summary:

The Consultant position performs all facets of consulting work, including management of clients, performance of project work, oversight of junior member contributions, fulfillment of client and organizational needs. In this role you are not placing insurance or negotiating with carriers; you are working on behalf of the client and managing their broker relations. You will be responsible for a wide spectrum of duties including, but not limited to, helping to set the direction of client work, managing client relationships, and performing service deliverables, cross-selling existing and developing clients, and mentoring junior peers. Client types can include Lender Review, Private Equity, nursing homes, municipals, school districts and others.

This is a fulltime position. We are seeking a candidate who can work a hybrid schedule from our Amherst/Buffalo or Rochester, NY offices.  We will consider a remote option for well-experienced Commercial Lines candidates able to work on an EST schedule. When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift.

Essential Duties and Responsibilities

Consulting:

• Work and client mix may include Outsourced Risk Management and Lender Review clients.
• Engages with clients to develop and maintain strong relationships.
• Manages and serves as contact for key client relationships and is responsible for fulfillment of contracted services.
• Directs and oversees work performed by junior associates.
• Performs P&C analysis, including completion of insurance program reviews, remarketing strategy, claim analysis, request for proposals etc..
• Develops actionable programs and projects to broaden client service offering, with detailed timelines and clearly established milestones.
• Networks within broader company structure (NFP) for resources and subject matter experts, where necessary.
• Assist with client cross-sale & sales within Alterity P&C and Benefits.
• Ensure fulfillment of client deliverables with clearly defined benchmarks and annual stewardship reporting.
• Utilizes Alterity CRM and platforms to perform work.
• Participates in technical or operational committees and contributes to the development of procedures to improve risk management process and client deliverables.

Knowledge, Skills and Deliverables:

• Have an understanding of marketplace trends and best practices to meet clients’ needs.
• Develop relationships internally and externally for research and development.
• Proactively identifies opportunities for efficiencies and strategies for implementation.
• Ability to set actionable plans with deliverables for meeting goals.
• Project management, with the ability to appropriately prioritize responsibilities and deliverables.
• Thrive in a fast-paced, results-oriented environment with the ability to fulfill all aspects of consulting services on assigned accounts.
• Understanding and expertise across broader property and casualty markets.
• Strong technical and financial acumen with the ability to analyze and interpret data.
• Strong writing and reporting skills with the ability to correspond in a clear, concise, and persuasive manner.
• Critical thinker, Problem solver, service-oriented mentality.
• Desire and willingness to expand insurance knowledge and designations.
• Ability to prioritize and self-manage workload.
• Professional gravitas and strong negotiating skills.

Education and/or Experience:

• Four-year College or University Degree preferred.
• Ideally 10+ years of P&C-related experience with an insurance carrier, consultant/broker, or in a risk management position. Working with Lender Review Clients a plus.
• In-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters.
• Experience with EPIC preferred or other CRM required.

Certificates, Licenses, Registration:

• Property & Casualty License required upon hire
• Additional designation a plus (e.g. CPCU, ARM, CRIS)

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $80,000 – $105,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP and CIC Group is an inclusive Equal Employment Opportunity employer.