Communications and Support Specialist

We’re looking for a Communications & Support Specialist to serve as a lead communications expert, engineering planner, and client liaison for major projects and productions. You’ll help design, program, maintain, and support communications systems across mobile units, fly-packs, studios, and facilities.

• Serve as the lead on-site communications expert for assigned client events and projects.

• Coordinate with Comms and Engineering teams to keep facility intercom hardware, software, and system records current.

• Partner with Engineering on the setup and programming of communications systems for new and refurbished mobile units, fly-packs, studios, and other facilities.

• Maintain current knowledge of communications technology, equipment, hardware upgrades, and software releases.

• Develop and update internal training materials for communications systems.

• Provide project updates to Engineering leaders, tracking tasks, timelines, and budgets; provide mobile unit engineering support or coverage as needed.

• Bachelor’s degree in Broadcast Engineering, Engineering, or a related field preferred, with at least five years of industry-related project management experience.

• Knowledge of broadcast technology, equipment, facilities, and production for major commercial and cable TV networks.

• Strong experience with Telex intercom systems, including AZ Edit programming, RVON and OMNEO card setup, bussing, and trunking; working knowledge of Dante devices and networking.

• Working knowledge of broadcast truck IT infrastructure and ADAM systems, including how system components interact.

• Basic knowledge of Riedel and Clear-Com products; familiarity with wireless RF intercoms is a plus.

• Ability to plan and manage multiple projects efficiently and cost-effectively, and to communicate professionally with clients and colleagues.

• Valid U.S. passport and ability to travel extensively.

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Check us out at https://www.nepgroup.com/career/careers