Community Manager - Willow Landing I & II - Palmyra, NY

We're excited to announce a Community Manager position available at Willow Landing I & II!  We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. 

Featured Perks & Benefits to Keep You Inspired 

• Medical plans with choices to fit your needs 
• Dental and Vision insurance options 
• Health Savings Account (HSA) with employer contribution 
• Financial security benefits including 401k Plan with company match 
• Optional life insurance +addl voluntary life 
• Optional short-term disability +options for long-term disability 

Wait, we've got more!!!  

• Supplemental life insurance with critical health insurance and accident insurance 
• Vacation program accruing immediately upon hire 
• Sick time when you need it 
• Paid holidays + floating holidays to celebrate those special times 
• Company-sponsored wellness initiatives 
• Continuous education with development programs and more! 

Here are some responsibilities for the potential Community Manager:   

• Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence. 
• Establishes maintenance and team schedules, holding each accountable for performance to include team engagement. 
• Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome. 
• Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process. 
• Review processed applications, background and credit checks ensuring all processes and procedures were followed. 
• Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes. 
• Reporting any problems or issues of an escalated nature to the Asset Director. 
• Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings. 
• Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met. 
• Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents. 
• Greet residents, applicants and all others courteously and respectfully. 
• Timely respond, address, and resolve residents' questions, concerns, and complaints promptly 
• Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities. 
• Investigates complaints and resolves conflicts. 
• Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation. 
• Ensure compliance of all work-related activities in a fair, ethical and consistent manner. 
• Any other task as assigned. 

As the ideal candidate, your background includes: 

• Bring your high energy and positive attitude to contribute to an awesome atmosphere! 
• Apply your financial skills/background to manage the property budget, accounts, and rent collections. 
• Present a positive and professional image, supporting a strong leadership orientation. 
• Great customer service with excellent communication skills from relatable experience whether in any aspect of property management positions or hospitality (hotels, restaurants), retail service, etc. 
• 2+ years of multi-family leasing management experience required with multiple years of leasing experience.  
• High School diploma or equivalent required; bachelor’s degree in business or related field preferred. 
• Strong administrative and organizational skills with excellence in time management. 
• Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects. 
• Ability to effectively, and professionally help and support the property team members in the daily procedures and processes. 
• Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred. 
• Bilingual preferred but not required. 
• Must have a valid driver's license, current automobile insurance, and reliable transportation. 

Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at [email protected]

Equal Opportunity Employer (EOE)