Compliance & Certifications Lead

About the Role:

Wing is looking for a Compliance & Certifications Lead to join our UAS Traffic Management team. This role is based remotely in the United States. This pivotal role demands a deep understanding of evolving global compliance landscapes, providing strategic, proactive feedback on upcoming compliance requirements and ensuring Wing meets our compliance commitments. You'll lead key product certifications and attestations across Wing's drone delivery ecosystem, including our UTM systems. This encompasses securing critical certifications to maintain Wing’s regulatory required approvals like ISO 27001 and IRAP, navigating essential audits such as the FAA LAANC audit and CASA requirements, quality audits, and managing all necessary commercial and partner audit requirements. You'll interpret new regulations and industry standards, ensuring our technological advancements operate in full accordance with applicable frameworks. Collaborating closely with internal engineering, product, safety, regulatory, privacy and security teams, as well as external assessors and regulators, you'll drive the long-term compliance strategy to secure compliance that enable our cutting-edge solutions.

What You’ll Do: 

• Lead and continuously optimize Wing's comprehensive compliance and certification program for Wing’s products and services, including Unmanned Traffic Management (UTM) and Wing’s commercial offering.
• Drive strategic, complex programs with measurable business impact, identifying process breakdowns and implementing solutions that enhance organizational effectiveness.

• Lead the end-to-end execution of key required product certifications and attestations for Wing’s product and services, including Business-To-Business (B2B) and UTM systems. This encompasses securing certifications (e.g., SOC2, ISO 27001, ISO 9001, IRAP), navigating audits (e.g., FAA LAANC), and managing all commercial offering audit requirements.
• Maintain deep expertise in relevant compliance frameworks and manage a comprehensive compliance calendar to ensure timely execution of cyclical activities.

• Continuously monitor, assess, and interpret compliance requirements and industry standards impacting our UTM and Wing’s products and services in partnership with safety, regulatory, security, privacy, engineering and product teams.
• Translate complex technical details into clear, actionable compliance requirements, ensuring their effective adaptation and integration into established workflows.

• Serve as the primary technology compliance liaison, fostering strong collaborative relationships with engineering, operations, legal, security, product, and infrastructure teams to embed compliance by design for drone delivery solutions.
• Provide expert guidance to teams, ensuring consistency in compliance practices across decentralized and hybrid environments.

• Proactively identify opportunities for process optimization and implement new processes to enhance compliance capabilities and workflow efficiency.
• Identify and address potential compliance challenges and risks across drone solution areas.

• Leverage a strong understanding of how technical systems and infrastructure impact product compliance across Wing’s product and services.
• Contribute to the long-term strategy for product compliance producing analysis , recommendations and proposed process evolutions based on evolving regulatory and product compliance landscapes
• Drive a culture of continuous improvement by coaching the team on compliance best practices, ensuring audit readiness, and supporting their pursuit of new certifications. You'll operate with minimal supervision, taking full ownership of complex compliance programs

What You’ll Need: 

• 12+ years of progressive experience in compliance, certification management, or a similar program leadership role, ideally within a high-tech and highly regulated industry.
• Bachelor's degree in Engineering, Computer Science, Business Administration, or a related technical field, or equivalent practical experience.
• Deep, hands-on experience leading and achieving major certifications and attestations (e.g., ISO 27001, ISO 9001, SOC2 or equivalent critical industry-specific certifications).
• Demonstrated leadership experience in managing complex International compliance programs and driving cross-functional initiatives.
• Exceptional executive communication and presentation skills, with the ability to articulate complex concepts and strategic recommendations to senior leadership and external stakeholders.
• Proven ability to influence cross-functional teams and drive consensus without direct authority in a fast-paced, ambiguous environment.
• Ability to navigate ambiguity and drive results within established frameworks.
• Strong analytical and problem-solving skills.
• Ability to develop a clearly-articulated point of view, and able to drive decision-making and project momentum.
• A strong understanding of how technical systems and infrastructure impact compliance including cloud based infrastructure.
• Experience with Governance, Risk, and Compliance (GRC) tools and questionnaires.
• Demonstrable experience within the Unmanned Traffic Management (UTM) or broader aviation/aerospace industry, with exposure to drone delivery operations or relevant certifications.
• Ability to travel occasionally for industry events, audits, or team collaboration.