Want to help everyday Americans invest and build wealth? Financial inequality is increasing, and too many people are getting left behind. At Stash, we are passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom.

As the Lead UX Writer and Content Strategist, you are responsible for the voice that will aid our users along their financial journey. You will lead the creation and delivery of a cohesive brand story with clear, and consistent writing across all touch-points in the Stash App. Stash is a fast-paced growth company—join us to work on hard, important problems, have fun, and make history. 

What You’ll Do

• Responsible for all in-product copy, tone of voice, editing from interface language to advice and education.
• Simplify complex financial concepts in a clear, conversational, and engaging way. 
• Continuously raise the copy bar and our copy mechanisms, including systems for working with other teams.
• Own the documentation of in-product UX copy standards, creating a scalable content strategy; taxonomy, naming, and copy systems. 
• Collaborate with other copywriters (Brand Creative and Marketing) across Stash to develop and ensure continuity of voice, tone, and manner across the brand.
• Regularly audit copy as it exists on legacy sections of the product and suggests changes.
• Plan, write, edit, test, and improve UX copy for larger-scale product experiences, including interface language, product names, and navigational nomenclature, in addition to in-product education and marketing messaging.
• Continuously raise the copy bar and our copy mechanisms, including systems for working with other teams.
• Partner with Legal, Compliance, and Product.

Who You Are

• A detailed, empathetic, user-focused UX copywriter who loves a good serial comma.
• You have experience translating complex (tech and financial) concepts into clear and engaging words with a clear, relatable, and consistent voice.
• A keen eye and passion for simplicity and consistency.
• An expert communicator (high EQ) at every level with the ability to flex between influencing Sr. Leaders and aligning team members. 
• Great collaborator and team player—you understand Design is a team sport and when we win, we win together.
• Relationship builder that actively develops cross-org partnerships, fosters trust, and aligns stakeholders. 

What You Bring to the Table

• 8+ years of experience as a professional writer
• 3+ years as UX writer or similar role
• Experience working with Designers, Product, Brand, and Marketing teams.
• Proven track record of delivering successful copy for consumer products.

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We believe that diversity and inclusion are essential to living our values, promoting innovation, and building the best products out there. Our success is directly related to the employees that we hire, grow and retain and we believe that our team should reflect the diversity of the customers that we serve.  

As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law. Everyone is encouraged to apply.

Benefits & Perks:

• Equity in Stash                           
• Flexible Vacation
• Flexible Remote 
• Family-Friendly Medical, Dental, and Vision Insurance Plans
• 401k
• Learning & Development & Ergonomic Work Space Stipends
• Commuter Benefits and Flexible Spending Account (FSA)
• Employee referral bonuses
• Team outings that do not involve trust falls...

Awards & Recognition:

• Forbes Fintech 50 (2019 & 2020)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)
• Built in NYC's Best Places to work (2019)
• MarCom Awards Double Gold & Platinum Winner (2018)
• Webby Award Winner for Best Mobile Sites & Apps in the Financial Services and Banking category (2017)
• W3 Awards Winner for Best User Experience (2017)

**No recruiters, please.