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Senior Technical Writer

| Greater NYC Area
Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. Are you ready to aim high and build to last?

About the Role

We're looking for a Senior Technical Writer to join our team and help us create outstanding documentation that educates and guides our global community of customers and open source users to success.

You Will
  • Put yourself in the shoes of architects and administrators planning and running CockroachDB and developers building applications against it.
  • Write concise and informative how-tos and tutorials, intuitive explanations of complex topics and features, and comprehensive CLI and SQL reference documentation.
  • Develop technical expertise in CockroachDB and accompanying technologies.
  • Foster collaboration with our Engineering, Product, Support, and Sales teams to keep our documentation up-to-date, effective, and user-centric.
The Expectations

In your first 30 days, you have completed onboarding and developed enough expertise to begin your first documentation project. You will have also started to review and edit documentation written by other technical writers on the team. You will use CockroachDB hands-on throughout this experience. We believe that it's important to take this first month to become familiar with our technology and our company.

After 3 months, you'll be integrated into the team. You will oversee documenting part of CockroachDB. You'll design and improve documentation conventions, processes, and tools to increase the effectiveness and efficiency of the documentation process. As our user base grows, you will be a part of developing the team to accommodate higher demands for education. We want our users to have a phenomenal experience using CockroachDB, and that requires excellent documentation from you and the team.

You Have
  • A passion for writing and editing concise and highly useful documentation for technical audiences of application developers, database administrators, and other CockroachDB users. You are passionate about clarity, concision, and correctness.
  • Experience with Markdown, HTML, CSS, and UNIX, as well as source control systems like git.
  • Development experience and experience writing code samples for effective developer documentation.
  • Familiarity with, or are willing to learn about, the various technologies that make web-scale applications function.
  • A love for information and are a sponge. You enjoy getting into the weeds technically, but don't let that distract you from achieving your end goals.
  • A passion for building relationships with internal and external users to get feedback and identify potential areas of documentation improvement.
The Team

Reporting to Jesse Seldess - VP of Documentation

The CockroachDB mission is to make data easy. Jesse makes sure we write the docs counterpart to that mission: Make learning CockroachDB easy and intuitive. Previously, he spent four years at AppNexus building and leading a team of writers through a broad range of docs scenarios, from technical integrations to business use. In off hours, he’s probably make-believing with his kids, reading literature, or writing his own.

Our Benefits
  • 100% health insurance coverage (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flex Fridays
  • Flexible time off & flexible hours
  • Education reimbursement
  • Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

Location

53 W 23rd St , New York, NY 10010

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Free Fridays: One day a week, focus on what drives and motivates you outside of your core work responsibilities. Dedicate time to a community project. Spend a day at home with the kids. Work on the next super feature. We’re convinced that providing adults with time to be creative outside of their day-to-day work yields better results.

Food for All: We provide food throughout the Cockroach Labs work week (Mon-Thu) and grab dinner twice a month as a team at one of NYC’s outstanding restaurants.

Events
 and Outings: Once a quarter we enjoy some downtime as a team, whether it’s catching the latest blockbuster, picnicking in Central Park, or strolling through a museum for inspiration.

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $1500 annually to support learning and development through workshops, conferences, and networking events.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; 401(k).

Culture
Volunteer in local community
Cockroach Labs does at least two bi-annual team-wide volunteer days, partners with BUILD NYC, and for every referral that gest hired, we donate $2,500-$5,000 to the referrers charity of choice.
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Child Care & Parental Leave Benefits
Generous Parental Leave
8-12 Weeks of Family Leave + $500 Baby Bucks
Flexible Work Schedule
Cockroach Work Week: In-office Monday thru Thursday, with the option to work remotely on Fridays. Core Office Hours: 10am-4pm (except Tuesday Team Meeting from 5:00pm-6:00pm)
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Professional Development Benefits
Job Training & Conferences
$1500 Learning & Development Stipend + $1500 for Associated Travel
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring.
Continuing Education stipend
We offer $2500 annualy for continuing education.
Time allotted for learning
Acme Co. allows employes to set aside 20% of working hours for learning.
Online course subscriptions available
Customized development tracks
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