Technical Writer

| Remote
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IEX Cloud is a data infrastructure and delivery platform for financial and alternative data sets. We build high performance APIs and real time streaming data services used by hundreds of thousands of applications and developers. Our platform is a highly distributed system leveraging modern database and messaging technologies.

Our platform is a highly distributed system leveraging modern database and messaging technologies. As a technical writer, you will use your writing and technical skills to write clear and consistent documentation and tutorials on high-complexity features. You will write for experienced developers, non-technical users, and business decision makers. Your work will support a large global community of IEX Cloud users.

About you:

  • Strong command of the English language
  • Clear and concise writer
  • Creative, self-starter, eager to take initiative and learn new things
  • Appetite for fast-paced work on a highly scalable data platform in a dynamic startup environment
  • Belief in IEX's mission

What you’ll do:

  • Work with technical and non-technical teams to meet the documentation needs of our users.
  • Define the tools and standards for all user documentation.
  • Work with our engineering teams to create internal and external documentation throughout the application development life cycle.
  • Collaborate with our open source community to develop documentation standards.

Your Background

  • Experience creating documentation for a technical audience
  • You are comfortable and familiar with modern infrastructure such as distributed systems, APIs, and DaaS/IaaS.
  • Able to convey complex concepts in a clear, concise, and consistent manner for a variety of audiences - technical and non technical.
  • Knowledge of Markdown, JSON, YAML, or similar languages.
  • PLUS for experience with any of the following:
    • Familiar with financial data or financial markets
    • Experience working with tools like Postman, Confluence/JIRA, Git
    • Experience writing for international markets or localization 

Here at IEX, we are dedicated to an inclusive workplace and culture. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable federal, state or local laws. This policy not only complies with all applicable laws and protects workers' rights but is vital to IEX’s overall mission and values.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • Node.jsFrameworks

Location

3 World Trade Center, New York , NY 10007

What are IEX Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Commuter Benefits
Some Meals Provided
Happy Hours

Additional Perks + Benefits

100% covered One Medical membership. 100% employer-paid premiums for medical, dental, and vision benefits (including spouses and dependents). Pre-tax Commuter benefits, Flexible Spending Account, and Dependent Care Spending Account. 20 paid vacation days. Bagel Friday's, happy hours, potluck competitions, and much more! Focused on providing a diverse and inclusive workplace.

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