UX Content Strategist (contract)

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Content Designer (contract role)

 

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020.  For more information, visit rightpoint.com and connect with us on LinkedIn, Twitter, Facebook and Instagram. 

 

Our Commitment to You

No matter who you  are, where you come from, who you love, what you believe, or what you geek out about, we bring people together to make great work. That's what makes us Rightpoint! 

What you’ll be doing and the Impact You’ll Make:

***Please note, this is a contract role, scheduled about 2 months, with the possibility of extending***

 

Rightpoint is looking for a UX Content Strategist (contractor) to be part of a multi-disciplinary project team. Come join our growing, award-winning team!

 

 

You’ll help shape customer and employee digital experiences by bringing your expertise in all things content to the user experience design process. You’ll do this through your mastery in bringing brand voice and messaging to life as well as through your ability to understand systems and shape information architectures, taxonomies, content models, authoring experiences, and more.

 

You can flex both your left brain and your right brain, and you’re a collaborator at heart. Solving problems is something that drives you, and exploring ideas with designers, researchers, strategists, developers, and project leaders comes naturally. Curiosity is at your core, and you excel in a fast-paced, innovative agency environment where being proactive, communicative, purposeful in action, and highly collaborative are keys to success.

  • Bring a clear, articulate perspective on content design and content strategy to influence the purpose, design, function, and sustainability of digital experiences and digital content 
  • Develop an insightful understanding of client businesses, industries, and competitors 
  • Identify opportunities and develop a vision for content as part of establishing goals and objectives for digital experiences such as websites, digital workspaces, apps, ecommerce sites, and more 
  • Be responsible for content-focused activities and deliverables, including: 
  • Content inventory and audit 
  • Information architecture 
  • Page tables/priority guides
  • Editorial guidelines 
  • Taxonomy and tagging strategy 
  • Migration planning 
  • Content development approach 
  • Governance strategy 
  • Collaborate with the design team and project team on user research and usability testing, stakeholder engagement, concept development, wireframes, and more 
  • Educate clients on content design processes and best practices and lead them through activities and workshops, collaborating with them as needed  

 

What we’d love to see

  • A portfolio showing examples of content design deliverables (e.g., content audits, strategic findings/insights, information architectures, page tables or priority guides, editorial guidelines, taxonomies, matrices, copy decks, etc.)  
  • Demonstrable expertise in holistic user-centered design processes 
  • Familiarity with content management systems (such as Sitecore, AEM, Episerver, SharePoint, etc.) 
  • Ability to work independently and collaboratively to meet deadlines 
  • Detail-oriented mindset; productive without compromising quality 
  • Ability to multi-task and prioritize to meet daily deadlines and capable of operating in a fast-paced, dynamic environment 
  • 5+ years of experience as a content strategist or content designer, preferably with some experience in an agency environment 

 
EEO Statement: 

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.  

 

 

 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • MagentoLanguages
    • EpiServerLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

300 Park Avenue, New York, NY 10022

An Insider's view of Rightpoint

How do your team's ideas influence the company's direction?

I empower the team to think about way to improve our ways or working, delivery to clients and go to market as they are closest to our clients, teams and in many cases a specific market or industry. These ideas are reviewed as a leadership team monthly, prioritized and selected items are executed based upon the bandwidth of the team.

Damien

SVP, International Growth Markets & New York Managing Director

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently fully remote and will likely continue to work remote until mid-2021 at the earliest. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can cRightpoint employees can contribute within IRS guidelines annually to their FSA.ontribute up to $___ annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from local vendors.
Some Meals Provided
Happy Hours
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
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