Controller

Remote with preference to: Chicagoland and NYC

Reports to CFO

Manages: 3rd-Party Accounting Partners

The Controller owns the integrity and timeliness of Dropps’ financial reporting across an omni-channel, inventory-driven business. This role ensures a reliable monthly close, consolidated reporting, and clear financial outputs that leadership can trust, while maintaining strong accounting policies, internal controls, and documentation.

In partnership with the CFO, an external accounting agency, auditors, and cross-functional leaders across Supply Chain, Operations, Commercial, and HR, the Controller coordinates end-to-end accounting execution and keeps timelines on track. The role also supports operational decision-making through accurate cost accounting, inventory and margin visibility, and practical financial insights tied to how the business runs.

Responsibilities

• Financial Close, Reporting & Controls
• Own and execute the monthly, quarterly, and annual close and consolidation processes, ensuring accuracy, timeliness, and consistency
• Ensure financial statements are produced on schedule to support internal decision-making and external reporting needs
• Maintain strong internal controls and documentation across all accounting processes
• Develop, implement, and continuously improve accounting policies, procedures, and SOPs
• Serve as technical accounting lead, interpreting GAAP guidance and assessing impacts to financial statements, forecasts, and models
• Remain deeply informed on how accounting treatment and operational decisions affect business performance
• ERP & Systems (NetSuite)
• Own accounting administration within NetSuite, ensuring data integrity, proper setup, and scalable processes
• Partner cross-functionally to optimize ERP workflows, integrations, and reporting
• Ensure consistent and accurate general ledger structure, cost centers, departments, and inventory item setup
• Cost Accounting, Inventory & Operations Support
• Oversee inventory accounting, including costing methodology, valuation, reserves, and reconciliations
• Partner with Supply Chain and Operations to ensure accurate landed cost, labor, freight, and overhead allocation
• Monitor and analyze cost trends, variances, and margins across channels
• Ensure accurate accounting for manufacturing and 3PL partners, including labor accruals and inventory movements
• Omni-Channel & Commercial Accounting
• Support accounting and reporting for DTC, Wholesale, and B2B channels
• Partner with Commercial teams on margins, chargebacks, accruals, and true-ups
• Analyze revenue recognition, discounts, allowances, and promotional impacts
• Audit, Tax & External Partnerships
• Serve as primary lead for external audits, including preparation, coordination, and fieldwork
• Partner with external accounting and tax firms to ensure compliance with federal, state, and local requirements
• Oversee sales tax, income tax, and regulatory filings, ensuring accuracy and timeliness
• Support insurance renewals and required financial documentation
• Cash Operations & Treasury
• Own cash operations across the business, ensuring strong visibility, controls, and predictability
• Oversee accounts receivable processes and partner cross-functionally to support timely collections across wholesale, B2B, and other revenue channels
• Monitor cash inflows and outflows, highlighting risks and opportunities proactively
• Ensure AR and AP aging, collections activity, and related reporting are accurate, timely, and actionable
• Support decision-making by connecting cash performance to operational and commercial activity
• Budgeting, Forecasting & G&A Support
• Support annual budget and ongoing forecast, budget to actuals processes, and operating expense decision support in partnership with the CFO
• Own G&A accounts, including forecasting inputs, accrual and coding accuracy, reconciliations, and reporting
• Financial Analysis & Decision Support
• Analyze trends in revenue, cost of goods sold, operating expenses, capital expenditures, and headcount
• Monitor standard financial statement performance indicators, investigate variances, and surface insights proactively
• Prepare ad-hoc analysis and presentations for senior leadership and functional partners
• Team Leadership & Cross-Functional Coordination
• Establish clear ownership, accountability, and expectations across accounting responsibilities, whether performed internally or through external partners
• Proactively communicate close, audit, and tax timelines so work is planned and sequenced in a way that is realistic and respectful of cross-functional bandwidth
• Coordinate closely with Finance, Supply Chain, Commercial, HR, and external partners to ensure dependencies are understood and met
• Foster strong working relationships built on trust, transparency, and follow-through
• Support Ad Hoc Company Administration as needed

Requirements

• 7-10 years of progressive accounting experience, with at least 3 years in a management role
• Deep expertise in NetSuite, including optimization, reporting, and system administration
• Strong knowledge of GAAP and financial reporting standards
• Experience in inventory-based, omni-channel businesses; manufacturing and cost accounting experience strongly preferred
• CPA and/or MBA preferred
• Proven ability to design and implement scalable accounting processes and controls
• Experience managing audits, external partners, and cross-functional stakeholders
• A player-coach mindset with comfort operating both strategically and tactically
• Exceptional attention to detail, organization, and follow-through
• Clear, confident communicator who can translate accounting complexity into business insight, and proactively flag updates/risks

Success Metrics

• Monthly close and reporting timeliness
• Annual financial audit timeliness
• Optimized cash conversion cycle
• Working capital ratio
• Internal controls scorecard

Physical requirements (with or without reasonable accommodations): 

• Ability to use common office equipment such as a computer, keyboard, mouse/touchpad, etc., 
• Ability to visually interpret images, ability to communicate with team members, and attend virtual meetings. 
• This is a primarily stationary role at a desk (seated or standing, according to preference), so must be able to sustain sitting/standing for the majority of work time.

Dropps is an equal opportunity employer. We are proud to provide employment, training, and room for growth to all, regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We thrive when our ideas are reinforced and challenged by new viewpoints and recognize diversity at Dropps is essential to developing the best products on the market and being the happiest workplace in the world.