Corporate Vice President, Purchase Experience - Insights & Analytics

Location Designation: Hybrid - 1 day per week
Purchase Experience - Insights & Analytics
Location Designation: Hybrid - 1 day per week
Role Overview:
We are seeking a senior analytics leader to serve as the primary owner of how Purchase Experience (PX) performance against its Objectives & Key Results (OKRs) is defined, measured, and communicated. This role is responsible for governing and communicating the metrics that inform leadership's understanding of operational performance across new business and underwriting.
The individual in this position will operate as a senior individual contributor, leading through expertise and judgment. The role requires executive presence, independent ownership of recurring leadership reporting, and the ability to translate complex operational data into clear, insight-driven guidance.
The successful candidate will balance technical depth with business acumen, ensuring that PX leadership has a consistent, accurate, and actionable view of performance.
What You'll Do:
OKR & Performance Ownership
• Serve as the primary owner of PX OKRs and core operational performance metrics
• Translate qualitative business objectives into measurable frameworks with clear definitions, thresholds, and governance
• Provide structured updates on key PX initiatives, linking program activity to measurable performance outcomes
• Maintain metric integrity and consistency across reporting cycles, including documentation of logic, assumptions, and changes
• Support underwriting modernization initiatives (including morbidity and model evaluation efforts) by defining and tracking performance metrics that assess operational impact and outcomes
• Proactively identify trends, risks, and emerging performance issues
Executive & Leadership Reporting
• Lead the development and delivery of recurring monthly PX performance materials for senior leadership forums
• Present insights focused on trends, drivers, trade-offs, and implications
• Confidently field leadership questions regarding performance movement, assumptions, and data limitations
• Anticipate potential areas of concern and prepare supporting analysis as needed
Insight & Business Partnership
• Partner closely with Underwriting, Operations, and Product leaders to ensure performance measurement reflects operational reality
• Guide stakeholders in interpreting performance data responsibly and consistently
• Provide structured, data-driven recommendations when performance deviates from expectations
• Develop and refine underwriting performance analytics across Life, LTC, and IDI, including cohort-level segmentation and comparative performance insights where relevant
• Lead targeted ad-hoc analyses and deep dives that inform executive decisions, while maintaining disciplined ownership of core reporting priorities
Dashboard & Data Stewardship
• Own and maintain dashboards supporting PX OKRs and performance metrics
• Independently source, validate, and analyze complex operational data using SQL and BI tools (e.g., Tableau)
• Ensure reliability, usability, and sustainability of reporting infrastructure
• Partner with IT and data platform teams to strengthen data governance and reduce single points of failure
Subject Matter Leadership
• Develop deep expertise in PX operations and new business data over time
• Serve as a trusted point of contact for performance-related inquiries and investigations
• Build credibility through sound judgment, clear communication, and consistent ownership
What You'll Bring:
Experience & Background
• Demonstrated experience owning executive-facing reporting materials
• Experience translating ambiguous or qualitative objectives into structured, quantitative measurement frameworks
• Experience operating in operational, underwriting, or process-driven environments preferred
Technical Capabilities
• Experience building and maintaining dashboards in BI tools such as Tableau
• Comfort working with imperfect or evolving data while maintaining analytical rigor
• SQL proficiency with the ability to independently source, validate, and manipulate operational datasets
Leadership & Communication
• Executive presence and the ability to engage confidently with senior stakeholders
• Strong written and verbal communication skills, with the ability to synthesize complex information into clear insights
• Ability to manage multiple concurrent priorities while maintaining accountability and quality
• High judgment and comfort operating with independence in a visible, leadership-facing role
#LI-JM14
Pay Transparency
Salary Range: $119,000-$190,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93501