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Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
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About Eve
At Eve, we’re redefining what’s possible in legal technology. Our mission is to empower plaintiff law firms with AI-driven solutions that elevate how they operate, serve clients, and grow.
We believe the future of law will be built by “AI-Native Law Firms” — firms that are managed, scaled, and optimized by intelligent systems rather than manual processes and endless administrative work. Eve’s technology augments the capabilities of attorneys across every stage of a case — from intake and document review to strategy and settlement — so they can focus on what truly matters: achieving the best outcomes for their clients.
Our vision is simple yet transformative: enable every firm to operate at its highest potential through the power of AI.
Why Join Eve
Product-market fit: Eve is used by over 550+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
Explosive growth: We are growing 2X revenue Quarter over Quarter.
The Role
Eve is seeking a visionary Creative Director to lead the development of a bold, premium, and emotionally resonant brand presence across every touchpoint — from digital storytelling to experiential design, print design, advertising, and more.
You’ll own the brand’s creative direction and visual identity, driving the evolution of Eve’s category narrative: AI-Native Transformation for Plaintiff Law. You’ll work across marketing, product, and leadership to translate deep legal expertise and AI innovation into iconic creative that stops scrolls, turns heads, shapes perception, and inspires action.
What You'll Accomplish
- Define and scale Eve’s brand identity across all mediums — web, campaigns, video, experiential, product, and internal culture.
- Evolve the AI-Native Law Firm and Legal AI Minefield narratives into cohesive brand systems and assets.
- Partner with the CMO to build a consistent “Tesla-meets-Apple” visual and verbal language for Eve.
- Lead and mentor designers, copywriters, and external creative partners to execute high-quality, high-velocity work.
- Build scalable brand systems and processes for content production, web design, campaigns, and visual storytelling.
- Maintain a consistent “brand feel” across touchpoints — sleek, cinematic, confident, and empathetic.
- Concept and execute flagship brand campaigns, including launch videos, keynote visuals, and high-end film storytelling.
- Collaborate with product marketing to translate technical AI innovation into visual storytelling that resonates with law firm audiences.
- Oversee design and production of web, video, social, experiential, and print assets, ensuring brand consistency and excellence.
- Partner with Product, Marketing, and Sales to align brand expression with GTM strategy and category creation.
- Collaborate with leadership on high-stakes moments: product launches, customer events, and investor storytelling.
- Elevate internal culture through creative systems that inspire pride and alignment around the Eve mission.
- A visionary storyteller who can turn abstract concepts (like “AI-Native Transformation”) into visceral creative.
What We're Looking For
- 8+ years in creative direction, brand design, or marketing communications — ideally within AI, SaaS, or category-creating tech companies.
- Deep experience crafting emotional, premium storytelling — with a portfolio that blends strategy, aesthetics, and narrative clarity.
- Proven ability to translate complex products or industries into simple, powerful visual stories.
- Experience leading in-house teams and creative agencies.
- Passion for justice, technology, and transformation — with a bias toward clarity, speed, and excellence.
- A builder who loves establishing brand systems, templates, and scalable creative pipelines.
- A taste-maker with the ability to push boundaries while maintaining brand integrity.
- A collaborator who can bridge creative, marketing, and product teams to achieve unified impact.
Benefits:
💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits
🧑💻 Autonomous Work Environment
🖥️ Office Setup Reimbursement
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks
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