The Credit Balance Representative is responsible for reviewing and validating credit balances, researching issues, documenting details, and ensuring compliance with departmental benchmarks.
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
- Researches and identifies issues and problems contributing to credit balances.
- Notates accounts in detail regarding the happenings of credit balances.
- Puts required data together for any refund that has been validated.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
- Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
- Performs other tasks as assigned to support the goals of the organization.
Pay Rate:$16-19 per hour
Benefits:
TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
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