Cross-Border Payments Business Manager - Senior Associate

Job Description
Cross-border Payments is a division within JPMorgan's Payments business, encompassing Global Clearing and Cross-Currency (FX) services, which are the largest fee-revenue generators. The wholesale industry is leading a technological evolution, focusing on digitizing payments, designing client-centric user interfaces, and providing real-time analytics.
Join our Cross-border Payments Business Management team as an Associate, where you'll contribute to the formulation and execution of our growth strategy. This high-impact role offers the opportunity to work closely with senior leaders and stakeholders, driving transformation and influencing outcomes in complex business scenarios.
As a Cross Border Payments Business Manager - Senior Associate within the Commercial & Investment Bank, you will optimize business performance by driving key initiatives and conducting robust analytics. You will support senior product leaders, ensure transparency around business performance drivers, and manage end-to-end business activities. Your role involves identifying, escalating, and mitigating business risks, making it essential to our success.
Job Responsibilities:

• Collaborate with leads to drive strategic focus for the product in a fast-moving payments landscape.
• Respond to executive ad-hoc requests related to project management and business analysis.
• Manage agendas for Business Reviews, coordinating planning activities and meeting content.
• Track and analyze trends in revenues, transactional activity, and deal pipeline.
• Analyze financial performance and identify productivity initiatives.
• Create high-quality presentations for Business Reviews, Town Halls, and strategic meetings.
• Contribute to the revenue budgeting and forecasting process.
• Organize complex information strategically, demonstrating expertise in Excel and PowerPoint.
• Communicate effectively with business partners to drive project next steps.
• Develop senior leadership presentation content highlighting growth opportunities.
• Identify key business risks and drive resolution of mitigating controls.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree in Business, Finance, Economics, or a related area.
• Prior experience in Business Management or a COO role.
• Proven experience delivering high-quality presentations and reporting.
• Ability to manage large sets of data and articulate design decisions.
• Advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
• Self-motivated, tenacious, and able to work independently.
• Excellent written and oral communication skills.
• Strong time management and prioritization skills.

Preferred Qualifications, Skills, and Capabilities:

• Experience in Payments, Treasury Services, or a related financial services field.
• Familiarity with collaboration tools like SharePoint.
• Experience with data visualization tools (e.g., Tableau, QlikSense).

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.