Curriculum Specialist

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. 

Overview:

We are seeking a Curriculum Specialist to design a clear, practical training program for our largely independent contractor workforce of process servers. This role will focus on identifying the best methods for teaching provided content and building a structured curriculum that supports both onboarding and continued education. The goal is to clearly convey expectations and help process servers understand what success looks like in their role.

Key Responsibilities:

• Assess existing training materials, documentation, and workflows to understand current gaps and needs
• Identify the most effective training methods for a primarily independent contractor workforce, including self-paced learning, video, virtual sessions, and job aids
• Design an end-to-end training curriculum that supports new process servers from onboarding through continued education
• Clearly define learning objectives and outcomes for each module so expectations are easy to understand and measure
• Create structured learning paths that cover core topics such as operational processes, communication, professionalism, legal and compliance basics, and performance expectations
• Work closely with internal subject matter experts to gather content and ensure accuracy and depth, especially on legal and procedural topics
• Develop supporting materials such as facilitator guides, learner workbooks, checklists, and quick reference guides as needed
• Recommend delivery formats, sequencing, and cadence to fit a dispersed and often self-directed workforce
• Incorporate assessments, knowledge checks, or practical exercises to confirm understanding and identify areas for reinforcement
• Provide a roadmap for ongoing updates and future enhancements to the curriculum based on feedback and evolving needs

Qualifications:

• Experience in curriculum design, instructional design, or adult learning in a professional or technical environment
• Demonstrated ability to build training programs that support both onboarding and ongoing development
• Familiarity with adult learning principles and best practices for training dispersed or remote workers
• Experience designing training for operational, compliance, or process-focused roles is strongly preferred
• Legal knowledge or experience working with legal or compliance content is preferred, but subject matter expertise is not required
• Ability to collaborate with subject matter experts and translate their knowledge into structured, learner-friendly content
• Strong written communication skills with a focus on clarity and organization
• Comfortable working independently within defined timelines and project milestones

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
  

Compensation: $70,000 - $80,000 depending on experience.

Schedule: 9-month Contract, with possible extension.

Full-Time Monday-Friday 8am-5pm Remote