monday.com is looking for a Enterprise Marketing Manager, Existing Business to oversee NAM specific campaigns and initiatives with a focus on driving customer upsell, cross-sell and expansion. The Enterprise Marketing Manager, Existing Business will be a part of our growing team and have a meaningful impact on building the strategy and execution for the region’s customer marketing strategy.
Please note that this is a hybrid position of 3 days/week in our NYC office.
About The Role:
- Collaborate with NAM account management and customer success teams to develop targeted marketing programs that drive customer upsell, cross-sell and expansion
- Develop C-suite community to build and nurture relationships with executive customers
- Develop and own account-based marketing program for enterprise segment
- Collaborate with the customer marketing lifecycle team to understand segmentation strategies, providing additional marketing touchpoints as needed
- Utilize data-driven insights to identify and understand customer behavior, preferences and needs
- Monitor and analyze marketing campaign performance metrics and KPIs, providing actionable insights and recommendations for optimization and continuous improvement
- Drive innovative customer marketing efforts, always leveraging industry best practices
Requirements
- 7+ years of B2B SaaS experience as a lifecycle or customer marketing manager
- Strong knowledge of customer marketing tactics and best practices
- Track record of success delivering pipeline and revenue outcomes
- Prior experience organizing customer events and campaigns
- Prior experience working with account management and customer success organizations
- You are passionate about creating delightful and impactful customer experiences. You believe in a customer-first approach to creating campaigns and your north star is helping customers succeed.
- Self-starter with the ability to use data and industry insights to make strategic decisions
- Outstanding communicator and thinker
- Experience with Salesforce.com, Hubspot and other marketing automation tools for reporting analytics and campaign execution
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Positive attitude, empathy, and high energy
Visa sponsorship for this role is currently not available.
For New York City-based hires only: Compensation Range: $135,000-$175,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
#LI-Hybrid
