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Brex

Customer Success Enablement Manager

Posted An Hour Ago
Be an Early Applicant
In-Office
New York, NY, USA
133K-166K Annually
Mid level
In-Office
New York, NY, USA
133K-166K Annually
Mid level
The Customer Success Enablement Manager drives effectiveness in customer revenue teams by designing training programs, creating sales resources, collaborating with multiple departments, and coaching sales representatives.
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Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Post-Sales at Brex

The Post-Sales team is the driving factor behind revenue retention, and growth, for Brex. Every member of our team are customer champions to ensure our base sees the full value of the Brex platform, while directly affecting our bottom line. We focus on generating new upsell opportunities, mitigating churn, and expanding usage over long time horizons. We have a unified culture recognizing big wins daily and celebrating individual accomplishments weekly and monthly. We make sure that top performers are recognized and have built a competitive environment to keep the team motivated and unified.

Position Overview

The Post Sales Enablement Manager drives customer revenue team effectiveness by developing and implementing strategic programs, training initiatives, and content resources. This role bridges Post-Sales, Marketing, Revenue Operations, and Product teams to optimize the sales process and accelerate revenue growth.

Where you'll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Key Responsibilities
  • Design and execute comprehensive sales training programs for new and existing post sales representatives
  • Create and maintain sales enablement content including playbooks, battle cards, competitive plays, and customer-facing assets. 
  • Develop and track metrics to measure the effectiveness of enablement programs
  • Partner cross-functionally with PMM, Marketing, and Product to to align on priorities and consistent messaging to the field, and ensure Sales is well equipped to successfully sell new product releases
  • Lead onboarding programs for new post sales hires
  • Regularly conduct field reviews (i.e. QBRs with sales leadership, 1:1's with sales reps), and provide ongoing targeted coaching / reinforcement trainings to specific sales reps / teams /managers based on those reviews
Required Qualifications
  • 4+ years of experience in sales enablement, sales operations, or related field
  • Proven track record of developing successful sales training programs
  • Experience with Salesforce, Gong, LMS, and other enablement tools
  • Excellent project management and communication skills
  • Strong problem-solver, and exhibit daily commitment to excellence
  • You default to asking yourself “Did we create the best buying experience possible for this prospect?” when designing content / trainings
Preferred Qualifications
  • Forward thinking about on AI will change the way Enablement (and sales) operates
  • Have sold to and/or enabled sellers who primarily sold to finance/accounting teams
  • Operated within a larger MEDDIC GTM organization 
  • An intermediate understanding of B2B payments & general risk management
  • Strong understanding of sales methodologies and best practices
Compensation

The expected salary range for this role is $132,888 to $166,110. Starting base pay will depend on factors including location, skills, experience, market demand, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be included as part of the total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Top Skills

Gong
Lms
Salesforce

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