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Aidoc

Customer Success Manager (Central)

Posted Yesterday
Remote
Hiring Remotely in United States
Junior
Remote
Hiring Remotely in United States
Junior
As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.
The summary above was generated by AI

Aidoc is recruiting a Customer Success Manager in the United States. Join our team!

  • BSc in science, engineering, or any quantitative field. Preferably MSc.
  • 2-3 years of experience in Customer Success /Customer-Facing analytics / Project Management or similar roles.
  • Previous experience in a SaaS high-tech/startup company with an agile mentality is an advantage.
  • Experience with data analytics is an advantage. 
  • Previous work with medical imaging and radiologists is an advantage.
  • Research experience is an advantage.
  • Experience in stakeholder management, building relationships and leading customers to success, preferably at executive level.
  • Ability to multitask, problem solve, and work cross-functionally in a dynamic environment.
  • Critical thinker with a good analytical approach and data-driven decision-making process.
  • Tech-savvy person, who can understand technical concepts and lead discussions with the technical team in a fast-paced, startup environment.
  • Excellent verbal and written communication skills (in English).
  • Ability to work in the CST time zone.
  • Ability to travel up to 25%.

Top Skills

Data Analytics
HQ

Aidoc New York, New York, USA Office

142 W 57th St, New York, New York, United States, 10019

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