Manage relationships with pharmaceutical and life sciences clients, ensuring value from data services, conducting business reviews, and identifying expansion opportunities.
Description: Serves as the strategic partner for pharmaceutical and life sciences clients, ensuring they derive maximum value from Omny’s data network.
Responsibilities:
Manage the post-sales relationship and act as the primary point of contact for researchers and data scientists.
Conduct regular business reviews to align Omny’s data capabilities with client research goals.
Identify opportunities for account expansion and data subscription renewals.
Translate client feedback into actionable requests for the Product and Engineering teams.
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