Serve as a trusted consultant to merchants to optimize loyalty and marketing strategies, monitor product adoption, provide coaching and presentations using data insights, identify expansion/up-sell opportunities, and manage cross-product projects to drive customer growth and adoption.
Job Description
Have you ever wanted to reshape the way merchants do business?
Are you passionate about technology?
AppCard is looking for a business savvy Success Manager to deliver winning loyalty and marketing strategies to our clients. This role will allow you to position our industry leading products and execute business strategies to deliver client growth and customer adoption.
Responsibilities- Develop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present AppCard’s value story using data and insights
- Drive growth with existing customers, Identify upgrade opportunities and generate new revenue
- Understand, adapt to, and help develop AppCard’s ongoing product and technology developments
- Manage multiple cross-product opportunities and projects
- 1-2 years' sales experience - A must
- Customer oriented and excellent communication skills
- Excellent presentation skills
- Tech Savvy
- Understanding of retail business needs
- Fast and autonomous learner
- A people person
- Advantage: experience in either - account management, customer success, professional services
- Advantage: SAAS / Tech industry experience
All your information will be kept confidential according to EEO guidelines.
AppCard New York, New York, USA Office
90 John St. suite 601, New York, NY, United States, 10038
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