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Healthtech
The Lead Care Manager coordinates client care, manages health benefits, advocates for clients with healthcare providers, and connects them to community services.
Top Skills:
Client Relationship Management (Crm) SystemElectronic Medical Record (Emr) SystemGoogle WorkspaceMS Office
Healthtech
The Lead Care Manager coordinates client care, works with healthcare providers, manages care plans, advocates for clients, and ensures access to necessary services.
Top Skills:
CRMEmrGoogle WorkspaceMS Office
Join our team and accelerate your career.
Modern Life is a tech-enabled brokerage that combines the best of advanced technology with the advice of the country’s top insurance experts. With our powerful and integrated digital tools, expert support, and leading insurance products, we empower advisors to better serve their clients, grow their businesses, and bring the future of the industry to life.
We have raised $20M in seed funding, led by Thrive Capital with participation from 12 unicorn founders from Hippo, Plaid, Reddit, Flatiron Health, Newfront, At Bay, Vouch, Cedar, Lattice, and more.
What you'll do:
- Monitor case progress, track down requirements and provide ongoing status updates, escalating as needed
- Review application information, including medical history, identify issues that could present a problem and proactively secure information to expedite the process – if necessary, researching and presenting alternative solutions
- Aid agents in the underwriting process and be on the front lines of agent communication
- Negotiate offers and requirements with carriers to reduce friction and ensure a good client experience
- Use independent judgment related to the next action necessary and leverage appropriate escalation and “asks” of both advisors and carriers
- Continuously look for ways to expedite and improve our processes and services
- Maintain positive relationships with agents, underwriters, and the internal team
About you:
- Strong written and verbal communication skills
- Life insurance case management at a brokerge firm is required
- Track record of successes in a fast-paced, customer service environment
- Excellent relationship building and negotiating skills, with the ability to influence a situation to achieve the best client outcome
- Superior problem-solver, who thinks outside of the box, not afraid to dig deeper to get the best client outcome
- Ability to quickly learn and master our internal and carrier software programs
- Experience with an agency management system
Modern Life New York, New York, USA Office
New York, NY, United States, 10012
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
