Onboarding Specialist
Doctor.com is a marketing and reputation management platform, purpose-built for the complex problems that healthcare providers face when building and growing their practice in a digital world. Doctor.com’s industry-leading data management technology and its unique integrations with the most prominent directories and review sites have empowered over 20,000 practitioners to seamlessly enhance their online visibility, grow patient trust and ultimately attract more patients. As an Onboarding Specialist, you`ll be responsible for implementing Doctor.com`s product with our clients and managing the relationship within the first 30 days. The Implementation Specialist is responsible for establishing the solid foundation that drives customers future successes.
The idea candidate :
- 1-2 years relevant experience onboarding or implementing clients in the SMB space
- You’re interested and excited about the healthcare space
- Multitasker, highly organized, attention to detail comes second nature
- You have the ability to think on your feet and adapt accordingly
- You’re excited to manage a high volume of client related cases across multiple platforms
- You are an articulate and strategic conversationalist
- You’re motivated to build more efficient processes to help your team and your clients be successful
- Comfortable with and excited to work in a startup environment
- Proficient in MS Office, familiarity with SFDC a plus
Benefits include: Equity, 100% covered vision/ dental/health insurance, 401K, flexible PTO, discounted gym membership at NYHRC, paid maternity/paternity leave, fully stocked kitchen, pet friendly.