Top Customer Success Jobs in NYC, NY

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

The Customer Success Manager will manage customer relationships, drive product adoption, prevent churn, and support small business owners in using the platform effectively.

The Enterprise Customer Success Manager collaborates with clients to drive platform adoption, maintain relationships, execute account plans, and ensure customer success.

Manage political and advocacy client accounts, ensuring campaign performance goals are met. Launch digital advertising campaigns, prepare reports, and provide exceptional customer satisfaction.

Manage client relationships and programmatic advertising campaigns, ensuring performance goals are met while driving account growth and customer satisfaction. Lead reporting and optimization discussions with clients.

The Director, Client Success - Programmatic leads a team to enhance client outcomes through strategic mentorship and collaboration, ensuring delivery of effective campaign strategies and exceptional client service.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The VP of Customer Success at EliseAI will define a long-term vision for customer success, leading a high-performing team, and ensuring revenue growth through strong customer relationships and satisfaction.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

The role involves supporting customer success initiatives, onboarding customers, increasing product adoption, and collaborating with cross-functional teams to enhance customer experience.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Director of Customer Success will lead a team, engage with customers to enhance product adoption, drive revenue retention, and execute growth strategies within a high-performing team.

Lead a team of Customer Success Managers focused on strategic accounts, influencing product and internal processes while driving customer outcomes.

The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

As a Client Success Associate, you will support client relationships, drive product adoption, analyze data for insights, and collaborate cross-functionally to enhance the user experience.

As a Client Success Manager, you will develop relationships with key stakeholders, enhance product value, ensure client satisfaction, and identify revenue opportunities. Your role involves defining client success metrics, analyzing usage data, and communicating feedback internally.

Manage relationships with enterprise clients, ensure product adoption, provide technical support, and drive growth strategies leveraging data insights.

Customer Success Managers maximize Zocdoc providers' performance by understanding their goals, upselling products, and improving overall practice success through detailed communication and relationship building.