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Top Customer Success Jobs in NYC, NY
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.
Top Skills:
Advertising TechnologyCustomer SuccessDigital MarketingPaid Social
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will drive customer onboarding, ensure user adoption, manage relationships, and support operational deliverables for enterprise customers.
Top Skills:
SaaS
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.
Top Skills:
Programmatic AdvertisingSmartly PlatformSocial Advertising Platforms
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.
Top Skills:
AICustomer Data PlatformMlSaaS
Cloud • Information Technology • Consulting • Cybersecurity • Data Privacy
The Customer Success Manager ensures positive customer experiences, manages client lifecycles, upsells services, and fosters strong relationships with stakeholders.
Top Skills:
Google WorkspaceHubspotMonday.Com
Artificial Intelligence • Productivity • Software
The Customer Success Strategy & Operations Manager will enhance the customer journey, optimize operations, and drive revenue and insights through data analysis and cross-functional collaboration, ensuring customer value with Notion's products.
Top Skills:
AssembledGainsightHexPythonSalesforceSQLTableauZendesk
AdTech • Big Data • Digital Media • Software
Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.
Top Skills:
Google SuiteTableau
Enterprise Web • Fintech • Payments • Software • Financial Services
Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.
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Fintech • HR Tech • Financial Services
The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.
Top Skills:
CRM
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Healthtech • Information Technology • Software • Telehealth
As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.
Artificial Intelligence • Productivity • Software
As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.
Top Skills:
Ai ToolsCRMLmsNotionWorkramp
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Fintech • Software • Financial Services
The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.
Top Skills:
Software Support
Artificial Intelligence • Productivity • Software
Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.
Top Skills:
AINotion
Healthtech • Information Technology • Software • Telehealth
As a Customer Success Manager, you'll enhance provider performance by understanding goals, upselling features, and improving overall satisfaction on the Zocdoc platform.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Manager of Commercial Customer Success will lead a team of Customer Success Managers, focusing on driving customer satisfaction, retention, and revenue growth. Responsibilities include team development, customer health management, upselling, and cross-functional collaboration.
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.
Top Skills:
DspsExcelMs Office SuiteProgrammatic Advertising
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The position involves managing client relationships, providing support, ensuring customer satisfaction, and collaborating cross-functionally at Mastercard to help clients achieve their goals in the digital payments industry.
Top Skills:
Business SolutionsImplementation MethodologiesMastercard Solutions
eCommerce • Mobile • Retail
The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.
Top Skills:
Channel AdvisorMagentoShopify
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.
Top Skills:
AICdpMlMparticleSaaS
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills:
AICloudCustomer SuccessManaged ServicesSaaS
Information Technology • Real Estate • PropTech
The Client Success Manager at CompStak will onboard customers, manage relationships, resolve issues, drive business reviews, and ensure customer satisfaction and value growth.
Top Skills:
Salesforce
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Artificial Intelligence • Enterprise Web • Sales • Software
As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.
Hardware • Healthtech • Software • Analytics
The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.
Top Skills:
Analytics SoftwareSaaS
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