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Top Customer Success Jobs in NYC

278+ Job Results
6 Hours Ago
New York City, NY
269 Employees
$51K-$84K Annually
1-3 Years of Experience
269 Employees
$51K-$84K Annually
1-3 Years of Experience
AdTech
The Associate Production Specialist at Altice USA is responsible for writing, shooting, and producing client commercials in Long Island. This role involves creating scripts, editing videos, collaborating with clients and teams, and producing graphic ad banners for digital spaces.
9 Hours Ago
New York City, NY
Remote
125 Employees
$90K-$120K Annually
3-5 Years of Experience
125 Employees
$90K-$120K Annually
3-5 Years of Experience
Big Data • Cloud • Fintech • Professional Services • Software
Customer Success Manager role at Argyle, a fast-growing remote-first startup specializing in real-time income data platforms. Responsibilities include managing strategic customer relationships, analyzing customer data, and creating scalable customer success processes.
Top Benefits:
401-K
Company Equity
Dental Insurance
+17 More
18 Hours Ago
New York City, NY
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
18 Hours Ago
New York City, NY
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction. They will serve as the primary point of contact for assigned accounts, understand customer needs, provide tailored solutions, and represent customer feedback to relevant teams.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
18 Hours Ago
New York City, NY
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
Customer Success Manager responsible for driving retention, increasing member engagement, and maintaining high levels of customer satisfaction. Serve as the primary point of contact for assigned accounts, develop tailored solutions, and represent customer feedback and needs to relevant teams.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More

Featured Jobs

21 Hours Ago
New York City, NY
Remote
1,000 Employees
$40K-$85K Annually
3-5 Years of Experience
1,000 Employees
$40K-$85K Annually
3-5 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning
Provide mental health counseling sessions, respond to critical incidents and clinical crises, complete required training and meetings, follow policies and maintain confidentiality, utilize data-driven decision making, review client metrics and outcomes.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+60 More
Yesterday
New York City, NY
Remote
33,000 Employees
1-3 Years of Experience
33,000 Employees
1-3 Years of Experience
Fintech • Insurance • Financial Services
Provides quality customer service to field and home office staff on various topics including Benefits, Compensation, and Sales Reporting. Communicates clearly, resolves issues, and contributes to a positive work environment. High school diploma required with at least two years of relevant work experience in financial services. Proficiency in mathematical calculations and computer skills necessary. Strong analytical and problem-solving abilities.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+31 More
Yesterday
New York City, NY
10,001 Employees
$161K-$230K Annually
7+ Years of Experience
10,001 Employees
$161K-$230K Annually
7+ Years of Experience
AdTech • Digital Media • News + Entertainment
The Senior Director Customer Care, Contact Center- Chat is responsible for leading digital care operations by focusing on providing excellent customer support and care on chat and social channels. This role involves monitoring KPIs, improving performance, identifying revenue opportunities, and enhancing customer experience through process improvement and employee development.
Yesterday
New York City, NY
9,000 Employees
$51K-$84K Annually
1-3 Years of Experience
9,000 Employees
$51K-$84K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Internet of Things • Marketing Tech • Mobile • News + Entertainment
The Associate Production Specialist at Altice USA will be responsible for writing, shooting, and producing client commercials. The role includes on-site work in Long Island, creating graphic ad banners, and collaborating with sales and marketing teams. Candidates must have 3-5 years of experience in video shooting with professional equipment and proficiency in Adobe Creative Suite.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
Yesterday
New York City, NY
Remote
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
Marketing Tech • Professional Services • Social Impact • Analytics • Design
As a Customer Success Manager, you will be instrumental in driving revenue growth and maximizing customer lifetime value. Your primary responsibility will be to act as the primary point of contact for a multi-million dollar book of business of post-sale customers, and to understand key business objectives, nurture and expand relationships, drive renewal rates, and identify upsell opportunities.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
Yesterday
New York City, NY
Remote
2,247 Employees
3-5 Years of Experience
2,247 Employees
3-5 Years of Experience
Big Data • Healthtech • Machine Learning • Analytics • Biotech
Looking for a Senior Medical Science Liaison with expertise in molecular oncology and genomic testing to support commercial, research, and educational objectives. Responsibilities include promoting oncology test offerings, educating healthcare providers, managing research studies, and staying updated on medical knowledge and competitor products.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
Yesterday
New York City, NY
Remote
350 Employees
$108K-$151K Annually
7+ Years of Experience
350 Employees
$108K-$151K Annually
7+ Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Seeking a Customer Success Director to join the Contract Automation team. Responsibilities include collaboration with various teams, customer onboarding, relationship management, and problem-solving. Requires 8+ years of customer success experience with specific experience in the legal industry of financial services space.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
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