Top Customer Success Jobs in NYC, NY

YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.
Top Skills: Advertising TechnologyCustomer SuccessDigital MarketingPaid Social
Reposted 3 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
95K-115K Annually
Junior
95K-115K Annually
Junior
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will drive customer onboarding, ensure user adoption, manage relationships, and support operational deliverables for enterprise customers.
Top Skills: SaaS
Reposted 3 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Agency Customer Success Manager will maintain agency partnerships, drive product adoption, enhance agency success, and provide strategic guidance in digital advertising.
Top Skills: Programmatic AdvertisingSmartly PlatformSocial Advertising Platforms
Reposted 3 Hours AgoSaved
In-Office
New York, NY
115K-175K Annually
Mid level
115K-175K Annually
Mid level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.
Top Skills: AICustomer Data PlatformMlSaaS
YesterdaySaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
Junior
Junior
Cloud • Information Technology • Consulting • Cybersecurity • Data Privacy
The Customer Success Manager ensures positive customer experiences, manages client lifecycles, upsells services, and fosters strong relationships with stakeholders.
Top Skills: Google WorkspaceHubspotMonday.Com
YesterdaySaved
Hybrid
New York, NY
205K-230K Annually
Senior level
205K-230K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Customer Success Strategy & Operations Manager will enhance the customer journey, optimize operations, and drive revenue and insights through data analysis and cross-functional collaboration, ensuring customer value with Notion's products.
Top Skills: AssembledGainsightHexPythonSalesforceSQLTableauZendesk
Reposted YesterdaySaved
Hybrid
New York, NY
85K-100K Annually
Senior level
85K-100K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.
Top Skills: Google SuiteTableau
Reposted YesterdaySaved
Hybrid
New York, NY
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Enterprise Web • Fintech • Payments • Software • Financial Services
Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.
Reposted 2 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Fintech • HR Tech • Financial Services
The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.
Top Skills: CRM
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
72K-102K Annually
Junior
72K-102K Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.
Reposted 3 Days AgoSaved
Hybrid
New York, NY
185K-215K Annually
Senior level
185K-215K Annually
Senior level
Artificial Intelligence • Productivity • Software
As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.
Top Skills: Ai ToolsCRMLmsNotionWorkramp
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5 Days AgoSaved
Hybrid
New York, NY
60K-78K Annually
Senior level
60K-78K Annually
Senior level
Fintech • Software • Financial Services
The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.
Top Skills: Software Support
5 Days AgoSaved
Hybrid
New York, NY
145K-175K Annually
Senior level
145K-175K Annually
Senior level
Artificial Intelligence • Productivity • Software
Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.
Top Skills: AINotion
5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
30-34 Annually
Junior
30-34 Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As a Customer Success Manager, you'll enhance provider performance by understanding goals, upselling features, and improving overall satisfaction on the Zocdoc platform.
5 Days AgoSaved
In-Office or Remote
New York, NY
123K-194K Annually
Mid level
123K-194K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Manager of Commercial Customer Success will lead a team of Customer Success Managers, focusing on driving customer satisfaction, retention, and revenue growth. Responsibilities include team development, customer health management, upselling, and cross-functional collaboration.
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.
Top Skills: DspsExcelMs Office SuiteProgrammatic Advertising
6 Days AgoSaved
Hybrid
New York, NY
99K-166K Annually
Senior level
99K-166K Annually
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The position involves managing client relationships, providing support, ensuring customer satisfaction, and collaborating cross-functionally at Mastercard to help clients achieve their goals in the digital payments industry.
Top Skills: Business SolutionsImplementation MethodologiesMastercard Solutions
6 Days AgoSaved
In-Office or Remote
New York, NY
170K-190K Annually
Senior level
170K-190K Annually
Senior level
eCommerce • Mobile • Retail
The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.
Top Skills: Channel AdvisorMagentoShopify
6 Days AgoSaved
In-Office
New York, NY
134K-262K Annually
Senior level
134K-262K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.
Top Skills: AICdpMlMparticleSaaS
20 Days AgoSaved
Remote or Hybrid
New York, NY
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
Reposted 7 Days AgoSaved
Hybrid
New York, NY
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Information Technology • Real Estate • PropTech
The Client Success Manager at CompStak will onboard customers, manage relationships, resolve issues, drive business reviews, and ensure customer satisfaction and value growth.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
Remote or Hybrid
New York, NY
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Reposted 7 Days AgoSaved
Hybrid
New York, NY
125K-165K Annually
Senior level
125K-165K Annually
Senior level
Artificial Intelligence • Enterprise Web • Sales • Software
As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.
Reposted 7 Days AgoSaved
Hybrid
New York, NY
120K-155K Annually
Senior level
120K-155K Annually
Senior level
Hardware • Healthtech • Software • Analytics
The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.
Top Skills: Analytics SoftwareSaaS
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