Top Customer Success Jobs in NYC, NY

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Customer Success Associate manages relationships with financial institutions, assists in strategic planning, coordinates process improvements, and ensures customer satisfaction through effective communication and troubleshooting.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

As Director of Customer Success, you will lead a team to drive customer retention and upsell strategies, manage key performance indicators, and foster collaboration across business units. You will focus on enhancing client relationships, developing your team, and ensuring industry-specific engagements strategically aligned with sales.

Lead post-sales activities for major accounts, drive customer success, build C-level relationships, and integrate AI in business processes.

The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.

The Enterprise Customer Success Manager will guide enterprise clients in maximizing the value of Scrunch's AI search optimization software, ensuring client satisfaction and successful onboarding.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring adoption of Scrunch's AI platform, translating data into strategic recommendations, and guiding clients through onboarding, education, and satisfaction efforts.

Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.

The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.

The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.

Manage high-volume accounts, driving customer success through technology and data-driven strategies while maintaining strong relationships and addressing strategic goals.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As a Customer Success Specialist, you will manage client relationships, drive revenue growth, and improve customer success on Snap's platform by providing technical support and collaboration across functional teams.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Customer Success Specialist at Dynamic Yield will optimize client use of products, enhance customer satisfaction, and ensure effective project management. Responsibilities include analyzing data to provide actionable recommendations and client consultations on best practices.