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Top Customer Success Jobs in NYC, NY

Reposted 11 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted YesterdaySaved
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Hybrid
New York, NY
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.
Top Skills: DspsExcelMs Office SuiteProgrammatic Advertising
Reposted YesterdaySaved
In-Office
New York, NY
100K-165K Annually
Senior level
100K-165K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
Manage a portfolio of specialty retail clients to enhance revenue growth and multi-product adoption while fostering executive relationships and using data insights for operational excellence.
Top Skills: AdtechAIAnalyticsEcommerceMartech
Reposted YesterdaySaved
In-Office
New York, NY
170K-190K Annually
Mid level
170K-190K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The role involves leading a customer success team, ensuring customer satisfaction, managing relationships, and driving growth within the customer base.
Reposted YesterdaySaved
Hybrid
New York, NY
75K-85K Annually
Junior
75K-85K Annually
Junior
AdTech • Big Data • Digital Media • Software
As an Account Manager, you will ensure client success on SpringServe by building relationships, onboarding clients, providing technical support, analyzing performance data, and delivering insights.
Top Skills: PythonSaaSSQL
2 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
80K-157K Annually
Mid level
80K-157K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.
Top Skills: Customer Experience PlatformsDigital Experience PlatformsDigital Marketing TechnologiesLocal SeoMarketing Performance ManagementOrganic SearchReputation ManagementSocial Media Marketing Platforms
2 Days AgoSaved
Remote or Hybrid
New York, NY
72K-160K Annually
Senior level
72K-160K Annually
Senior level
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.
Top Skills: NotionSalesforceSlack
17 Days AgoSaved
Remote or Hybrid
New York, NY
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills: Customer SuccessTechnical Account Management
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
132K-182K Annually
Expert/Leader
132K-182K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Strategic Customer Success Manager builds executive relationships, guides customers on best practices, and drives product adoption while managing risks and delivering business value.
Top Skills: Ai/MlDevOpsSaaS
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-100K Annually
Mid level
75K-100K Annually
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.
Top Skills: Dv360MetaTiktokYoutube
Reposted 4 Days AgoSaved
In-Office
New York, NY
64K-118K Annually
Entry level
64K-118K Annually
Entry level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.
Top Skills: AIAi-Powered ToolsAnalytics
Reposted 4 Days AgoSaved
Hybrid
New York, NY
85K-100K Annually
Senior level
85K-100K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.
Top Skills: Google SuiteTableau
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Reposted 4 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
32-43 Annually
Junior
32-43 Annually
Junior
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Support enterprise clients by executing account strategy, acting as product expert, managing operational workflows and bug resolution, producing data-driven reports, and assisting on account projects to drive adoption and retention.
Top Skills: NavanSpreadsheets
Reposted 4 Days AgoSaved
Hybrid
New York, NY
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Enterprise Web • Fintech • Payments • Software • Financial Services
Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.
5 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Fintech • HR Tech • Financial Services
The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.
Top Skills: CRM
5 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
80K-120K Annually
Junior
80K-120K Annually
Junior
Fintech • HR Tech • Financial Services
The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
72K-102K Annually
Junior
72K-102K Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.
Reposted 6 Days AgoSaved
Hybrid
New York, NY
111K-153K Annually
Mid level
111K-153K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.
Top Skills: Dv360MetaSmartlyTiktokYoutube
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.
Top Skills: DspExcel
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.
Top Skills: DspExcel
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.
Top Skills: DspExcelProgrammatic Advertising
Reposted YesterdaySaved
In-Office
New York, NY
Senior level
Senior level
Security • Cybersecurity
Lead and develop a high-performing LATAM Customer Success team, ensuring customer engagement and retention while driving operational excellence and collaboration with internal stakeholders.
Top Skills: Customer SuccessCybersecurityEnterprise Saas
8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Manager, Client Services - Programmatic leads a team, manages programmatic campaigns, and drives client success through mentorship and strategic insights.
Top Skills: Analytics DashboardsDsp PlatformsExcelPowerPointProgrammatic Advertising
8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Consumer Web • Information Technology • Sales • Software
As a Customer Success Manager, you will onboard customers, drive product adoption, ensure customer satisfaction, and maintain customer health to reduce churn.
Top Skills: CRM
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