Cloud Operations Engineer (AWS)
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Cloud Operations Engineer (AWS) Responsibilities:
- Work as part of the infrastructure team to ensure deployment and integration tasks are completed successfully. Manage infrastructure services in a production environment to ensure high availability and reliability.
- Responsible for running cloud platforms that support mission-critical applications for very large enterprise clients.
- Anticipate risks and obstacles and develop plans for mitigation. Set up alerts notifying teams before potential issues escalate to a service outage.
- Part of a global support team to triage and remediate public cloud infrastructure issues and assist with application support engagements as needed.
- Assist other engineering and development teams to resolve application to platform integration issues for both IaaS and PaaS services.
- Help our development and engineering teams test alpha/beta products.
- Investigate and contribute to solving issues in production environments.
- Provide collaborative conduit between various technical and non-technical teams
- Build effective monitoring, alerts, and metrics for production services
- Other job responsibilities can include creating and employing disaster recovery solutions and assisting with continuous improvement activities
- Setup best practices with the ability to define operational processes, implement DevOps, deployment checklists, and more
- Serve as a technical SME for cloud services, providers, and platforms
- Participate in all aspects of the software development lifecycle
- Assist client support personnel in the remediation of production issues
- Support client efforts to integrate to the platform by providing technical subject matter expertise
- Develop, contribute, and evaluate technical proposals related to cloud migrations and implementations.
- Drive initiatives to continuously improve platform performance and reliability
Cloud Operations Engineer (AWS) Requirements:
- Bachelor's degree in Computer Science or related technical field
- Prior 3-5 years of hands-on work experience in AWS and minimum technology experience of 8 years
- Must have a deep understanding of Security (Security Group, NACL)
- Should have an understanding of Network & Switches, VPN, Direct Connect, Routing, Firewall
- Experience in monitoring and setting up alerts for Cloud components
- Experience with cloud services such as AWS -potential problems, and how to set up and manage service in the cloud.
- Understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, TLS, SSH, PKI and distributed networks).
- Significant experience with Linux/UNIX systems and the best practices for deploying applications to those stacks.
- Experience in Terraform or Cloudformation and codedeploy
- Strong analytical skills to solve problems
- Strong willingness to learn the underlying business
Cloud Operations Engineer (AWS) Preferred Experience:
- Experience developing or supporting solutions in Docker
- Experience using configuration, orchestration and automation tools such as Chef, Puppet, etc.
- Experience with messaging middleware like IBM MQSeries
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