Summer software engineering internship on the D1 Support Operations team to assess AI backlog, design architectures and solutions, estimate effort, and build AI agents integrated into support workflows. Collaborate with operations, data science, ML engineers, and customer-facing teams for hands-on engineering experience.
Overview
Dynatrace is seeking to add an Engineering Intern to its D1 Support Operations team to address its growing need to enable customers to find the right information at the right time. As an D1 Automation and Tools Intern, your work will help create a world where software works perfectly.
Your role at DynatraceJob Description/Your Role at Dynatrace:
We are looking for a Software Engineering student with junior or senior level standing to join us this summer on our D1 team. This is a full-time, paid internship.
Responsibilities:
- Assess AI backlog and develop architecture, solutions, and solution estimates
- Build AI agents and integrate into workflows based on highest value
The D1 Intern will partner with VP Operations, Directors of Operations, Data Science, ML Engineers, and Directors for Support, Services, and Customer Success here and will gain hands-on industry experience in the Engineering field.
What will help you succeed- Education: Currently working towards a Bachelor's degree in Software Engineering or Information Systems
- Work experience: 0-1 Years
- Considering a career in Technology
- Familiar with one or more of the following technologies:
- LLM/AI
- Python
- Java
- Strong written and verbal communication skills
- Ability to work individually and in a team environment
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
- $26/hour
- Fulltime: 40 hours/week
- 10 Weeks: June 8th - August 14th
- Hybrid
Top Skills
Java
Llm/Ai
Python
Similar Jobs at Dynatrace
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Support definition of a Support Knowledge Management strategy, implement AI tooling to draft and curate customer articles, and collaborate with data science to build quality controls for LLMs and agents.
Top Skills:
JavaLlm/AiPython
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.
Top Skills:
Llm/Ai,Python,Java
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead a team of Enterprise Expansion Account Executives to drive growth and expand customer value through strategic territory planning and sales execution.
Top Skills:
Salesforce
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

