DAI Subject Matter Expert (15 Years + Master’s, Oracle Financials) - Fully Remote

This is a remote position.

DAI Subject Matter Expert (15 Years + Master’s, Oracle Financials) - Fully Remote

BizFirst is assisting our client with recruiting a skilled and experienced DAI Subject Matter Expert (DAI, Financial). The position shall apply technical expertise and skills to provide Tier 1 helpdesk support (triage), develop training materials, Bi-Weekly Metrics and Progress Reporting, Monthly Communication Tools, and Reporting. The ideal candidate will have a master’s degree in a related discipline and fifteen (15) years of experience with DAI (Oracle Financials).

Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.

What will you do

Responsibilities:

·         Apply technical expertise and skills to provide Tier 1 helpdesk support (triage).

·         Develop training materials.

·         Prepare Bi-Weekly Metrics and Progress Reporting.

·         Prepare Monthly Communication Tools.

·         Prepare Reporting.

·         Provide Tier 1 helpdesk support (triage) to users, resolving issues and escalating complex problems to the appropriate teams as needed.

·         Assist in the creation of monthly communication tools, including newsletters, user tips, and system updates, to enhance user awareness and adoption of DAI and related modules.

·         U.S. Citizenship required.

·         Clearance: Secret or higher

·         Master’s degree in a related discipline and fifteen (15) years of experience with DAI (Oracle Financials).

·         Experience with DAI modules, Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OAS, and Order to Cash is preferred.

·         Proven experience in providing Tier 1 helpdesk support, including issue triaging, ticket management, and resolution.

·         Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.

·         Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

·         Detail-oriented with a focus on accuracy and problem-solving.

·         Ability to work independently and collaboratively within a team environment.

·         Experience with other Oracle Financials modules and integration points.

·         Familiarity with reporting tools and data analysis.

·         Understanding of ITIL processes and methodologies.

·         Relevant certifications in DAI or related fields are a plus.

Benefits:

·         Family Health Care (54% cost covered for the entire family)

·         Family Dental (54% cost covered for the entire family)

·         Family Vision (54% cost covered for the entire family)

·         Flexible Spending Account

·         Overutilization bonuses for Time and Materials (T&M) contracts

·         Lifetime Event Bonuses (e.g., child, marriage)

·         Profit-sharing arrangement for any work brought into the company

·         Unlimited Leave with Approval

·         401k 100% employer match on first 4% invested

·         $1,000 training budget

·         Monday to Friday.

·         Fully remote.