Job Description
Job Summary
Want to take your career to the next level working with amazing people around the world?
As a Data Product Director in the Home Lending Data Owner team, you will play a pivotal role in spearheading programs that are at the cutting edge of Chase's data modernization initiatives. Your leadership will guide Home Lending towards an AI-, analytics-, and cloud-first strategy. This unique opportunity allows you to oversee the design and implementation of a hyperscale data platform, which will form the foundation for migrating our existing $200M+ Home Lending data ecosystem to the cloud.
Job responsibilities

• Support strategic decisions around the design of, investment in, and decommissioning of elements of the Home Lending Servicing Product that is created, provisioned, or consumed to support strategic business objectives, Artificial Intelligence/Machine Learning, advanced analytics, business operations, and reporting.
• Collaborate with transformation leaders, designers, and developers to ensure that Home Lending Products leverage state-of-the-art cloud architecture while effectively navigating the firm's current-state hybrid environment.
• Manage a data product team and partner with aligned Data Owners, Data Scientists, and Analysts, to drive increased business value through the identification of data required to support advanced analytics outcomes such as customer segmentation, personalization, and AI/ML, including Generative AI models.

Required qualifications, capabilities, and skills

1. Bachelor's degree in Computer Science, Data Science, Statistics, Economics, or a related field.
2. Strong understanding of AI/ML use cases and their real-world advantages/drawbacks.
3. Strong understanding of business case and cost analysis methods and techniques.
4. Strong problem-solving skills and the ability to make data-driven decisions.
5. Excellent communication skills, with the ability to explain complex data concepts to non-technical stakeholders.
6. Knowledge of cloud platforms like AWS, Google Cloud, or Azure, and experience with big data technologies like Hadoop, Spark, etc.
7. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Preferred qualifications, capabilities, and skills

1. Master's degree or PhD preferred.
2. Proven experience in a team manager role within a data-driven organization and track record of working with cross-functional teams, including data scientists, engineers, and business stakeholders.
3. Experience in product management, including the development and launch of new data products and strategic planning and execution of data initiatives
4. Demonstrated experience in managing/deploying AI/ML models at scale and in the use of data visualization tools and data analysis software.
5. Prior experience in cost analysis, financial modeling, and budgeting.
6. Familiarity with data governance and data privacy regulations.
7. Prior experience in Home Lending Servicing

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.