Data Science Senior Associate - Generative AI (Gen AI) - Chase Business Banking

Job Description
We're driven by curiosity, passion, optimism, and the belief that everybody can grow.
As a Data Science Senior Associate focused on Generative AI (Gen AI) for Chase Business Banking, you will work alongside a team of data scientists to develop and implement Gen AI use-cases that enhance Field Experience, Product Management, Customer Management, and Marketing. You will collaborate with Product Owners, Design, and Technology partners, supporting the build, evaluation and improvement of AI agents and systems. This role offers the opportunity to grow your technical, analytical, and AI skills while contributing to ethical, data-driven decision-making and creative problem-solving.
Job Responsibilities

• Support the development and deployment of Gen AI use-cases for Chase Business Banking.
• Experiment with designing, testing, and refining LLM prompts to optimize agent responses.
• Assist in defining and tracking metrics to evaluate AI agent performance (e.g., accuracy, efficiency).
• Analyze agent outputs and behaviors to identify patterns, refine prompts, and suggest improvements.
• Collaborate with Data Scientists, Product Owners, Design, and Technology partners to deliver use-case solutions.
• Contribute to the design and testing of agentic AI architectures.
• Communicate prompt strategies, findings, risks, and recommendations clearly to team members and stakeholders.
• Demonstrate ethical awareness by identifying and mitigating bias through prompt design and experimentation.
• Ensure data integrity, security, and compliance with internal and external regulations.

Required Qualifications, Capabilities, and Skills

• Master's degree in a scientific field (Computer Science, Engineering, Data Science, etc.) with 3+ years of experience in AI/ML or data science (bachelor's degree with relevant equivalent experience are acceptable).
• Understanding of AI models, including large language model (LLM) capabilities and limitations.
• Experience with statistical analysis, data-driven decision-making, and pattern identification.
• Familiarity with AI/ML model evaluation and relevant metrics.
• Creative problem-solving skills.
• Experience with Python and SQL.
• Exposure to cloud platforms such as AWS, GCP, or Azure, and SDLC concepts.
• Strong communication and collaboration skills, with the ability to work effectively in teams.
• Willingness to learn and contribute to agentic AI architectures.

Preferred qualifications, skills and capabilities

• Financial services experience preferred
• Experience with deploying Gen AI solutions at scale.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.