Analyst Relations Manager

| Greater NYC Area


Braze is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience.

Each month, tens of billions of messages associated with over 1.5 billion active users are managed through our technology. Braze is a venture-backed company with hundreds of employees in offices located in New York City, San Francisco, London, and Singapore. We’ve been recognized by Forbes Cloud 100 at #85, ranked #225 on Inc.'s 500 Fastest Growing Private Companies, and listed as #21 in the Deloitte Technology Fast 500 List, and recognized by The New York Times as ‘The Next Wave of ‘Unicorn’ Start-Ups’. Learn more at Braze.com. 

WHAT WE’RE LOOKING FOR 

We’re looking for a seasoned manager to join a small but mighty Communications team. You will manage relationships with strategic analyst relations firms, including Forrester and Gartner, and help us educate the industry on Braze, its products, and its market differentiation. You have experience, running an analyst relations program, either at a PR agency or in-house, or have direct experience as an analyst.  

WHAT YOU'LL DO

  • Build an Analyst Relations program that ensures strong performance in core areas and helps us expand to additional market categories, industries, and regions
  • Engage with analysts to create a feedback loop that both informs their research and our own company strategy for placement in Waves, Magic Quadrants, etc. 
  • Train our team and collaborate with key internal partners, leading briefings and inquiries
  • Partner with the sales team on account-specific engagement in key industries like retail and eCommerce through custom content and consultation
  • Shape our understanding and approach to competition in the market by collaborating with product marketing on intelligence gathering, strategy, and execution for a competitive market category
  • Proactively recommend content and coverage to support demand generation and the overall company’s goals
  • Investigate and push differentiation of current and future product suites as Braze expands its business
  • Be a cross-functional leader who can work with other departments across the company

 WHAT YOU HAVE

  • 5+ years of relevant experience (e.g., communications, product marketing, public relations, etc.) 
  • Demonstrated experience developing, directing and executing strategic analyst relations programs 
  • Established relationships with analysts from Forrester, Gartner, IDC, and other research firms
  • Experience in an evaluation for a Wave, Magic Quadrant, or MarketScape
  • Knowledge of G2 Crowd and other third-party review sites 
  • Excellent written, verbal, and visual communication skills with a strong attention to detail
  • A strong understanding of the technology landscape, including enterprise and marketing technology
  • Experience working within a high-performing communications team and managing third-party vendors 
  • International and domestic travel, when required (about 10%) 

WHAT WE OFFER

Our aim is to foster a culture of inclusion where all individuals feel respected, are treated fairly, can achieve work-life harmony, and have an opportunity to excel in their careers.

  • Excellent medical insurance and life insurance coverage for you and your dependents
  • Matching 401(k)
  • Daily catered lunches, snacks, and beverages
  • Collaborative, transparent, collegial office culture
  • Flexible time off policy to balance work and life in the way that suits you bes

In addition, this position is exempt under the provisions of the Fair Labor Standards Act.

Read Full Job Description

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
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