Business Analyst
The Job
Data loss can be devastating. Whether it's caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. That's why so many companies choose OwnBackup, the #1 cloud data protection platform on the Salesforce AppExchange and global leader in SaaS data protection. With nearly 4,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised nearly $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
We are looking for an experienced Business Analyst with experience in technical projects and programs with the ability to gather and interpret business and technical requirements to impact operational and application changes that will affect IT and business operations. The Business Analyst is responsible for partnering cross-functionally in gathering, understanding and interpreting business requirements for enterprise-wide process and/or technology changes.
Your Day-to-Day Role
- Perform analysis of business requirements and recommend process or technology solutions to internal stakeholders
- Work closely with functional leaders and technical teams to ensure that requirements are clear and complete
- Recommend and drive alternative technical solutions and explore the adaptation of policies, procedures, standards, techniques, materials, and equipment to meet specific cross-functional stakeholder needs and provide the best practice technology solution
- Host requirements gathering sessions, identify and outline comprehensive acceptance criteria to ensure all end-use requirements are fulfilled; Ability to write and groom user stories is a plus
- Work with various data groups to understand cross-functional data requirements and encourage data driven decision making in the delivery of business solutions (process and/or technology)
- Perform ad-hoc analysis to support ongoing strategic and tactical business initiatives
- Create technical documentation and evaluate existing documentation for accuracy; Create and maintain business process flows and wireframes
Your Work Experience
- Strong understanding of business operations and process flow
- Strong verbal and written communication skills
- Expert level in process and workflow diagramming utilizing tools such as Lucid Charts
- 5+ years of experience in a comparable role; Salesforce experience preferred
- Salesforce Certified Administrator certification desired
- Experience working in an agile environment strongly preferred
- Experience with tool such as Jira, Tableau or Power BI is a plus
- Looking for a confident go-getter, comfortable with investigation of requirements leading discussions with all levels of the organization
- Strong desire for technical curiosity is a must
Important Details
This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ office to maximize collaboration and interaction with the business.
OwnBackup is dedicated to creating an environment where employees thrive. It's why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.
New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues in-person.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
Have a look at our website and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and has experienced 100% year-over-year growth, establishing early market dominance in a Salesforce ecosystem that includes over 150,000 customers. And while we've experienced tremendous growth providing backup and recovery solutions for Salesforce customers, we are now offering our world-class data protection solution across other clouds, like Microsoft Dynamics 365. At OwnBackup, our vision is to empower customers to own and protect their data on any cloud platform.
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