Business Intelligence Manager at Clyde (Greater NYC Area, NY or Remote)

| Greater NYC Area | Remote
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What’s Clyde - With the Ownership Enrichment Platform, Clyde helps brands take control and take care of the post-purchase journey for their customers. We’ve reimagined product protection, registration, and issue resolution so manufacturers and eCommerce brands can create beautiful, profitable, unified ownership experiences for their customers — and unlock the LTV of their dreams. Over 300 brands like Hydrow, Marshall, SharkNinja, Lull, Tempo, Newell Brands, and Barnes & Noble use Clyde to build deeper relationships with their customers. To learn more about Clyde, visit www.joinclyde.com

We’re looking for a thoughtful, results-oriented Business Intelligence Manager to drive the development of Clyde’s frontend and backend analytics capabilities as we take the business through its next stage of growth. As a BI Manager at Clyde, you will play a pivotal role in the company as you create, refine, and maintain the company’s suite of reporting to provide visibility as well as produce high impact dashboards to enable informed decision-making for departments across the organization. While being based in the NYC area is preferred, this full-time role can be remote. This role will report directly to the Director of Data Science and Analytics.

Responsibilities:

  • Deeply understand, transform, and integrate data sources such that they become accessible for self-directed analysis by stakeholders across the organization.
  • Create, design, and continuously improve reports, dashboards, analyses, and metrics to help measure performance and allow company stakeholders to make data-driven decisions
  • Deliver complex analyses and provide insights and recommendations to drive company performance
  • Closely collaborate with various cross-functional stakeholders throughout the reporting lifecycle, from initial scoping to deployment to maintenance
  • Communicate problems and solutions to both high-level and non-technical stakeholders to ensure that we are tracking and looking at data in a consistent manner and speaking a common vernacular

Requirements

  • 2 to 4 years of experience in a business intelligence, business analytics or data science role
  • Expert SQL proficiency
  • Experience using business intelligence reporting tools; Looker and/or Mode proficiency is a plus
  • Combination of analytical rigor, resourcefulness, and intellectual curiosity
  • Proven ability to succeed in both collaborative and independent work environments
  • Experience driving fast-paced projects from scratch to completion in a highly organized manner with thorough documentation
  • Demonstrated communication and interpersonal skills to work across diverse stakeholders and cross-functional teams
  • Flexibility to prioritize deliverables and re-prioritize them at a moment’s notice
  • Comfort working in an ambiguous environment where there is no set playbook on how to solve each problem

Benefits

Who are we?

Clyde is a distributed community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. We seek applicants who bring a variety of experiences, perspectives, and backgrounds, and together create wonderful product experiences that help brands sweep customers off their feet. Clyde provides equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable law - we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other. We will ensure individuals with disabilities are provided reasonable accommodation to participate in any part of the employment process. Please contact us at [email protected], and let us know the nature of your request along with your contact information, which we will respond to in a timely manner.If you’re looking for an opportunity to put your heart into your work at a company that values growth, learning, wellness, and success – we’d love to meet you!

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, a vacation fund, and a creative culture. We are building a really exciting company and can’t wait for you to join us.

COVID-19 Vaccination Policy: Please note that, at this time, to be in-person at a Clyde office or Clyde-sponsored event, you must be fully vaccinated against COVID-19. If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Koa.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

Our company is in the Flatiron neighborhood surrounded by great food and the historic Madision Square Park.

An Insider's view of Clyde

What’s the vibe like in the office?

I look forward to coming into the office everyday. I’m always walking into a positive environment filled with high energy. The people here make work enjoyable. We hype each other up and celebrate every success and win, and always come up with fun activities to do as a company. Everyone who is here wants to be here, and it really shows.

Maddy

Account Executive, SMB

What does your typical day look like?

My day begins by going through various reports or running database queries to highlight changes in the last 24 hours. Then I join the engineering standup. After that, my day varies greatly depending on current projects and company priorities, which I love. And no-meeting-Wednesdays are my favorite, as I get to really focus on long term projects.

Monika

Director of Data Science & Analytics

What does career growth look like on your team?

Resourceful builders with a lot of horsepower will always have a path towards ownership at Clyde. As we scale the size and complexity of the business, opportunities for career growth will always be present, and we will work with all our team members to get them into positions where they are leading, learning and growing.

Jereme

VP, People Operations & Co-founder

How do you make yourself accessible to the rest of the team?

No amount of “office hours” or “1-1s” will promote a culture of someone being able to approach leadership to throw out some crazy idea or call you out on where you can improve. It starts with being yourself and making people comfortable. I’m accessible to the team because everyone knows I’ll never turn a spontaneous conversation away.

Brandon

Chief Executive Officer

How do you collaborate with other teams in the company?

One thing I value about working at Clyde is the truly collaborative environment. In Marketing, I have the opportunity to work with almost every team at Clyde. We set quarterly OKRs as a company (and review them over pizza and beer), and these goals inform each team’s priorities. This keeps us aligned and working together, towards a common goal.

Maddie

Director of Marketing

What are Clyde Perks + Benefits

Clyde Benefits Overview

Clyde is our people, not a place. With over 100 employees working from every time zone in the US, our remote-first culture is built on autonomy and trust (and backed by smile-worthy benefits).

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Diversity, Equity, Inclusions & Belonging (DEIB) Committee
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Team Clyde has participated in facilitated trainings in order to combat conscious and unconscious biases, develop hiring practices that promote diversity, and foster an inclusive culture.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Bonnies of Clyde Pryde
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Clyde hosts outdoor, socially-distant happy hours once a month so the team can stay connected while working remotely.
Pet Friendly
Home Office Stipend for Remote Employees
Clyde offers a generous home office stipend to all new hires to ensure they're able to work remotely as comfortably as possible.
Professional Development Benefits
Lunch and learns
Clyde hosts lunch and learns as part of our weekly all-team meetings. Topics range from how our product development process works to how finances and fundraising work at a startup.
Cross functional training encouraged
Promote from within
Continuing Education stipend
$500/year, unlimited Udemy access.
Online course subscriptions available

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