Freshly, the leading healthy prepared meals delivery service, is looking for a Commercialization Analyst. Freshly is on a mission to help the world eat healthier, feel better, and live more. Our meals are cooked fresh-to-order and delivered right to subscribers’ doorsteps each week. The rotating weekly menu offers 30 different flavorful preparations and combinations that are created by our team of chefs and nutritionists, all with high quality and 100% all natural ingredients.

As a Commercialization Analyst, you will become a key part of the team that creates our meals. As a Commercialization Analyst you will be responsible for analyzing and reporting customer, sales, ratings, and market data to drive weekly menu decisions. This cross functional role touches all stages of the meal development process; from conceptualizing and ideation to post launch consumer feedback and trends. In this role you’ll interface and work with our Culinary, Production, Tech, Marketing and Customer Experience teams.

This role is critical in the building all the data required optimize our menu for customer satisfaction and business requirements. The key focus for this role is providing tools for scientific product development and customer obsession. 

Responsibilities:

• Analyze meal performance through weekly customer ratings, sales, production complexity, and cost data
• Reporting weekly KPIs
• Support and use BI platforms, including Looker (previous experience in platform not required)
• Examine customer reviews and feedback to identify trends and opportunities for meal improvement
• Track and forecast blended meal cost to ensure we’re within our cost guidelines
• Build and maintain models that track various elements of our business
• Investigate market trends, along with our current menu and customer preferences, to identify new meal opportunities
• Coordinate and conduct sensory taste testing, research and consumer insights, and focus groups
• Conduct ad hoc analyses on consumers, market trends, ratings 

About You:

• A proven track record of using data to influence business or product decisions and/or putting data products into production
• Bachelor’s degree in Business Administration, Marketing, Finance, Food Science/Sensory Testing or related field
• 2+ years of experience in Consulting, Operations, Finance, Food Science/Sensory Testing or related field
• Advanced proficiency in Excel, especially Google Sheets (including creating Pivot Tables/formulas/Gantts). SQL or other query languages a plus, but not required
• Have the ability to work in a fast-paced startup environment - skilled at planning, organizing, prioritizing, and executing simultaneous projects and activities
• Talent for communicating cross departmentally
• Love to problem solve on the fly
• Passionate about the work you produce
• You are optimistic, resourceful, and ready to take on any challenge

About FreshlyFreshly delivers chef-prepared, ready-to-eat healthy meals to customers’ doorsteps through a weekly subscription model. The menu is designed using whole, natural ingredients - every meal is packed with high-quality proteins, heart-healthy fats, and nutrient-dense carbohydrates. Freshly meals NEVER contain gluten, refined sugars, or artificial additives. Freshly’s team of chefs do all the cooking and meals arrive fresh (never frozen) and are ready to eat within 3 minutes. For more information, visit www.freshly.com. Here's some recent chatter about us:WSJ - Nestle Buys Stake in Freshly, Putting Healthy Food On The Menu Fortune - Nestle Leads $77M Funding Round In Meal-Delivery Startup FreshlyTechcrunch - Nestlé leads $77M Round For Healthy Meal Startup Freshly We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!