Data Science Manager
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!
Data Science at Bluecore is a cross-functional effort that focuses on delivering ML products, not models. While we take pride in the models we build and invest heavily in principled research, we understand that models only provide value if they are incorporated into a product that is easy to adopt and provides significant value. To that end, our data scientists work with product managers to research and develop models that solve our clients’ pain points, infrastructure engineers to orchestrate training and testing, back-end engineers to integrate them seamlessly into our product, and designers and front-end engineers to ensure they are easy to adopt.
We are looking for a manager to lead the team of data scientists and engineers building our data science products. The ideal candidate has a track record of delivering ML products into production, as well as experience with fostering a healthy model development lifecycle that balances research, development, time to value, and performance. They should also have experience building, or managing teams that have built, the tools and development environments that empower data scientists to quickly take their ideas to production and iterate on them.
The ideal candidate is either a data scientist with significant managerial experience, or an engineering manager that has several years of experience working with data scientists building ML products. They have a strong technical background and a track record of working with teams to solve problems with elegant solutions. We are looking for people who are just as excited about scaling technical solutions as they are about scaling people and organizations. We see technology as a means to solving problems and getting things done and thus prioritize talent and experience over existing skill sets in our hiring. Our Managers are people who view their roles as supporting the team rather than running it.
We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes, BigQuery, BigTable, and Cloud SQL. Our stack consists primarily of Python, Golang, Spark on the backend and JavaScript (React) on the frontend.
Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door.
- Develop a team of engineers and data scientists through 1-1 career coaching, mentoring, and management support
- Facilitate collaboration with other engineering teams, data scientists, data analysts, product owners, and stakeholders to solve interesting and challenging problems across our marketing platform
- Advise on best practices for designing scalable solutions, e.g. via design reviews, code reviews, and help onboarding new technologies
- Grow the technical expertise of your team around quality, scalability, and performance
- Work closely with the recruitment team to hire and onboard data scientists and data analysts
- Foster an inclusive work environment and a fast-paced engineering culture of continuous improvement
- Work with tech leads and product managers to develop and maintain a clear roadmap, ensuring changes or risks to timelines are communicated to stakeholders, and dependencies on other teams' roadmaps are called out and prioritized
- This role will be managing a team of data scientists and engineers through the research, development and serving of models. As such we are considering two profiles:
- Profile 1: 5+ years data science experience researching, developing, deploying, and maintaining models at scale, and 2+ years of management experience;
- Profile 2: 5+ years software engineering experience working with data scientists to develop, train, and deploy models at scale to production, and 2+ years of management experience
- A highly technical and effective people manager with experience directly leading teams
- History of successfully delivering and leading teams to deliver ML models to production
- Experience with ML model development lifecycles
- Experience in designing, developing, and maintaining ML/AI models on public clouds (e.g. Google Cloud, AWS) and with sizable datasets
- Proven track record of agile management with different engineering/data science teams and products
- Excellent communication skills, used to collaborate within engineering and across all functions of the company to drive engineering initiatives
- Excellent mentoring and review skills to help engineers and data scientists make technical and career progress
- Track-record of delivering high-quality products and a knack for getting things done well
- Experience building similar industry solutions preferred: especially data-driven/complex/customizable enterprise SaaS products within the marketing/advertising/e-commerce or other emerging technology (Artificial Intelligence, etc.) spaces
- This role will be managing a team of data scientists and engineers through the research, development and serving of models. As such we are considering two profiles:
About Us:
Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using AI/ML, activates welcomed personal experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.
This comes to life in three core product lines:
- Bluecore Communicate™ a modern email service provider (ESP) + SMS
- Bluecore Site™ an onsite personalization product
- Bluecore Advertise™ a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.
We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.
At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.