Data Scientist - Customer Acquisition

| Greater NYC Area | Remote
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Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Help over one million people feel better.

We are looking for an experienced Data Scientist - Customer Acquisition to join our Data Science team. As the global leader in telebehavioral health, Talkspace is one of the fastest growing Healthcare Technology companies. We have raised over $100MM in VC funding, and during 2020 our business has more than doubled.

By deeply understanding how to leverage data, you will be partnering across the organization with leaders to identify and scope high impact projects. We are looking for someone who identifies as a numbers person, cares about using data to drive critical business decisions, and wants to bring their talents into a “for purpose” space.

To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

About This Role

  • Serve as key team member working with Director of Acquisition and the consumer marketing team
  • Responsible for critical thinking, hypothesis testing, and leveraging data to drive business growth
  • Evaluate consumer behavior including customer journeys, site traffic and marketing funnels
  • Analyze customer acquisition strategies in digital media (including Social, Search,Video/OTT, Display, etc) to maximize Return on Advertising Spend (ROAS)
  • Partner with the Product team to identify key customer personas and measure Lifetime Value / Customer Acquisition Cost (LTV/CAC) per marketing channel
  • Quantify impact of content, social and earned media on purchase intent
  • Measure consumer responsiveness to promotional and creative strategies, by product and by media channel
  • Query databases from multiple marketing and product sources and create usable KPI dashboards

Requirements

  • 3+ years in an analytic role (including data and analytics, digital marketing, growth marketing or consulting )
  • Expert Python and SQL skills, dashboard development, business communication, and commercial acumen
  • Advanced Excel
  • Database experience around querying and managing large data sets, preferably in Looker or similar Business Intelligence tool
  • Ability to work collaboratively with multiple groups in a variety of settings and be able to listen, articulate positions, and advocate designs
  • Quantitative and qualitative analysis skills, and well versed in financial analysis metrics (Return on Investment (ROI), Margin, CAC, LTV, etc.)
  • Enthusiastic about working in a fast-paced startup environment

Benefits

Why Talkspace?

Because we are on a mission to make the world a better place. Our focus to help people feel happy starts at Talkspace, where we connect and collaborate. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement

Location

During COVID we've decided to go remote to support Talkspacers. At least thru 2020, we are officially committed to WFH.

What are Talkspace Perks + Benefits

Culture
Daily stand up
Open door policy
Pair programming
Diversity
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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